Callcentric and Google Voice Setup Guide (with CNAM)

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SJMaye61:
Quote from: SJMaye61 on March 14, 2019, 01:56:15 pm

OK.  I see SP2 has X_ServProvProfile, X_RingProfile, and X_CodecProfile all with B selected and all have an asterisk next to them. 

Should I just make them match SP1?


I don't know what a digital map is.  Does it mean I should not modify the settings above under Obi expert?

azrobert:
Just make the following 2 changes:
Voice Services -> SP2 Service -> X_RingProfile: A
Voice Services -> SP2 Service -> X_DefaultRing: 1

Do NOT change X_ServProvProfile. You will break SP2. When set to B, it points to ITSP Profile B.
I wouldn't change X_CodecProfile either.

You don't need to understand digit maps to make these changes. Digit maps are rules used to validate dialed numbers and then route the call to a provider. If you want to learn about this stuff, open a new thread and start asking questions.

SJMaye61:
Quote from: azrobert on March 14, 2019, 06:39:33 pm

Just make the following 2 changes:
Voice Services -> SP2 Service -> X_RingProfile: A
Voice Services -> SP2 Service -> X_DefaultRing: 1

Do NOT change X_ServProvProfile. You will break SP2. When set to B, it points to ITSP Profile B.
I wouldn't change X_CodecProfile either.

You don't need to understand digit maps to make these changes. Digit maps are rules used to validate dialed numbers and then route the call to a provider. If you want to learn about this stuff, open a new thread and start asking questions.



Done.  A little early in the morning yet to test.  I will let you know.  As far as digit maps, I will leave that alone for now.  All I am trying to do is get the phone up and running with incoming callerID name.  It all looks good and seems to work, but I have not had a call yet to verify CNAM is working.  By that I mean I am calling from my cell phone as a test.  Yes, my name shows, but that is coming from the phone's phone book.  If I delete the phone book entry for my phone I doubt it would show up anyway as it is a cell phone.

Any other standard ways to test CNAM functionality?

zsak23:
CNAM has to be enabled at CC.  On the Preferences->General page there is a Caller ID with name (Inbound calls) option.

SJMaye61:
Got it and done.  I will find a way to test that today.

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