Callcentric and Google Voice Setup Guide (with CNAM)
zsak23:
Quote from: KrisK on April 01, 2019, 02:13:38 pm
How do I know if 911 is working?
dial 933 and wait about 10 seconds
Taoman:
Quote from: KrisK on April 01, 2019, 02:13:38 pm
Okay I misread your post. I disabled it now. Does everything look correct? Do I need to do anything more? Do I need to do anything on the Callcentric page? How do I know if 911 is working?
Looks correct although you probably want to disable Web also unless you plan on answering calls on your computer.
Proof is in the pudding. What happens when you get an incoming call to your GV number?
Also, try dialing 933 as suggested and see what happens.
On your OBi dashboard, does it show Callcentric as being "Registered" under the Status column?
KrisK:
Quote from: Taoman on April 01, 2019, 02:36:12 pm
Quote from: KrisK on April 01, 2019, 02:13:38 pm
Okay I misread your post. I disabled it now. Does everything look correct? Do I need to do anything more? Do I need to do anything on the Callcentric page? How do I know if 911 is working?
Looks correct although you probably want to disable Web also unless you plan on answering calls on your computer.
Proof is in the pudding. What happens when you get an incoming call to your GV number?
Also, try dialing 933 as suggested and see what happens.
On your OBi dashboard, does it show Callcentric as being "Registered" under the Status column?
Ok I will disable the web option.
I will have to wait and see what happens when I receive a phone call on my GV number.
I called the 933 number and it read back a 516-xxx-xxxx number which is not my Callcentric number. I have a 631-xxx-xxxx number through callcentric. I have no idea what the 516 number is? Any idea? However, it did read back my correct address. How can I verify that I will be connected to a local police dispatcher?
Taoman:
Quote from: KrisK on April 01, 2019, 02:50:32 pm
Ok I will disable the web option.
I will have to wait and see what happens when I receive a phone call on my GV number.
I called the 933 number and it read back a 516-xxx-xxxx number which is not my Callcentric number. I have a 631-xxx-xxxx number through callcentric. I have no idea what the 516 number is? Any idea? However, it did read back my correct address. How can I verify that I will be connected to a local police dispatcher?
All good signs. You wouldn't be able to dial 933 if your OBi wasn't registered. The fact it read back the correct address proves 911 is working. The 516 number is expected. It's used for call back purposes (if necessary) and isn't related to your Callcentric DID number.
zsak23:
https://www.callcentric.com/911
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