Callcentric and Google Voice Setup Guide (with CNAM)
drgeoff:
Quote from: KrisK on August 26, 2019, 11:48:59 am
Quote from: drgeoff on August 26, 2019, 11:42:13 am
Quote from: KrisK on August 26, 2019, 11:35:32 am
Can you successfully call the new Callcentric number from another phone eg a cellphone?
When I call my new Callcentric number from a cell phone it rings my house phone connected to the Obihai.
Do your call records at callcentric.com show the verification call(s) from GoogleVoice?
What do you mean? When I checked my Callcentric account I do see the number that I just used to call my Google Voice number under the Calls Received Tab.
[/quote]
Do you see call(s) at the time(s) that GV tried to verify the number.
KrisK:
Quote from: drgeoff on August 26, 2019, 12:04:13 pm
Quote from: KrisK on August 26, 2019, 11:48:59 am
Quote from: drgeoff on August 26, 2019, 11:42:13 am
Quote from: KrisK on August 26, 2019, 11:35:32 am
Can you successfully call the new Callcentric number from another phone eg a cellphone?
When I call my new Callcentric number from a cell phone it rings my house phone connected to the Obihai.
Do your call records at callcentric.com show the verification call(s) from GoogleVoice?
What do you mean? When I checked my Callcentric account I do see the number that I just used to call my Google Voice number under the Calls Received Tab.
Do you see call(s) at the time(s) that GV tried to verify the number.
[/quote]
drgeoff:
That's a "no" to my question.
You are giving GV the full 10 digit number? 7 digits will not work.
If you have very recently got the new Callcentric number, some system in the GV to Callcentric path may not have "caught up" with it. Might need to wait a day ot two.
Other than that, the problem has nothing to do with configuring your Obi to work with GV or configuring your Obi to work with Callcentric. Better to seek help on the GV support forum https://support.google.com/voice/community?hl=en
KrisK:
Quote from: drgeoff on August 26, 2019, 12:30:40 pm
That's a "no" to my question.
You are giving GV the full 10 digit number? 7 digits will not work.
If you have very recently got the new Callcentric number, some system in the GV to Callcentric path may not have "caught up" with it. Might need to wait a day ot two.
Other than that, the problem has nothing to do with configuring your Obi to work with GV or configuring your Obi to work with Callcentric. Better to seek help on the GV support forum https://support.google.com/voice/community?hl=en
What was the question you answered from the picture? And yes I am giving GV the 10 digit phone number. It's been about a week if not longer since I got this new Callcentric number. It did ring my phone twice to get the number to verify but I didn't answer it. So when I went to verify it, it now says "something went wrong".
SteveInWA:
Quote
It did ring my phone twice to get the number to verify but I didn't answer it. So when I went to verify it, it now says "something went wrong".
Why didn't you answer the call? That's the whole point of verification. How did you expect it to work? You're now blocked from verifying that number for some period of time, because Google's system views it as abuse of the service, especially if your IP address is not in the USA.
You can try again next week and see what happens.
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