Callcentric and Google Voice Setup Guide (with CNAM)
CoalMinerRetired:
Quote from: BCloud on September 06, 2012, 02:23:17 pm
The GV WMI is one frustration point for me. ??? When I enable voicemail notification on the obitalk portal, the VM notification Icon on my phone turns on, and stays on even if I've there is no message.
I would really like it to display only when I actually have an unread message.
Check for unread messages, in GV (not email in GMAIL) in Trash, Spam, Archived, etc. Check if any unread Text messages also. It seems to be not fully clarified exactly why or how this works, and/or there's some ambiguity to it all.
Also, be sure you have the latest firmware.
If above doesn't solve the problem, do you possibly have two or more voice services (SP1, SP2, etc) pointed to the phone port (ph or ph2) with the notification light? Do any of the services have unread messages?
CoalMinerRetired:
Quote from: jimates on September 06, 2012, 01:32:27 pm
google doesn't use sip, but the idea is the same.
The connection between Obi and Google is initiated from the Obi, not from Google.
In an analog system, the status is sent to the phone by the provider. (the phone has no capability of checking the status.
With this system, it is the Obi that checks the status from the provider. (that is why there is often a delay from real time status).
Delivery of calls to an endpoint by google are irrelevant.
I think what you're saying is since GV <> OBi doesn't use SIP, there's another 'channel' in use (initiated by Obi not GV, I understand that), that is not (dependent upon the) Google Chat 'channel.'
jimates:
Quote from: CoalMinerRetired on September 06, 2012, 02:55:30 pm
Quote from: jimates on September 06, 2012, 01:32:27 pm
google doesn't use sip, but the idea is the same.
The connection between Obi and Google is initiated from the Obi, not from Google.
In an analog system, the status is sent to the phone by the provider. (the phone has no capability of checking the status.
With this system, it is the Obi that checks the status from the provider. (that is why there is often a delay from real time status).
Delivery of calls to an endpoint by google are irrelevant.
I think what you're saying is since GV <> OBi doesn't use SIP, there's another 'channel' in use (initiated by Obi not GV, I understand that), that is not (dependent upon the) Google Chat 'channel.'
True.
BCloud:
Quote from: CoalMinerRetired on September 06, 2012, 02:52:11 pm
Quote from: BCloud on September 06, 2012, 02:23:17 pm
The GV WMI is one frustration point for me. ??? When I enable voicemail notification on the obitalk portal, the VM notification Icon on my phone turns on, and stays on even if I've there is no message.
I would really like it to display only when I actually have an unread message.
Check for unread messages, in GV (not email in GMAIL) in Trash, Spam, Archived, etc. Check if any unread Text messages also. It seems to be not fully clarified exactly why or how this works, and/or there's some ambiguity to it all.
Also, be sure you have the latest firmware.
If above doesn't solve the problem, do you possibly have two or more voice services (SP1, SP2, etc) pointed to the phone port (ph or ph2) with the notification light? Do any of the services have unread messages?
Thanks for the help! It seems as thought I had stuff in my spam folder, and missed calls in my inbox. I turned off send missed calls to inbox, emptied the inbox and tada! The notification turned off. :D
CoalMinerRetired:
The new feature 'Disable/Enable Call Waiting for one call only' has me wondering how either form of Call Waiting (persistent or one call only) works in this arrangement.
Scenario: I make an out going call using SP1 which uses GV. My SP2 is CallCentric, I have call forwarding setup as explained here (this works great BTW). Both SP1 and SP2 use port ph1. Therefore all incoming calls, even those to GV come in on SP2
On an analog handset connected to ph1, I have some speed dials setup using *56 and *57 as a prefix (*56 and *57 is Enable and Disable Call Waiting). But that disables or enables Call Waiting on the outbound call on GV. When someone calls the GV number, it routes to CallCentric on SP2, and rings as a call waiting call on ph1? I think I saw that exact behavior yesterday.
How would one send the *57 or *56 to SP2 when making an outbound call on SP1? Something tricky in a digit map somewhere?
EDIT: I just used this feature, and I see that doing *57 on an outgoing call on SP1 disables call waiting on incoming calls on SP2. I take that to mean the *57 code applies to the physical phone port and also to any SPs routing calls to the port. So my question is asked and answered.
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