Callcentric and Google Voice Setup Guide (with CNAM)
CoalMinerRetired:
I'm not sure what happened to me is related to your issue, but it sounds similar. Edit to add it's not what was described in the linked thread on the GV product forums.
Yesterday, after 16 days uptime, I had to reboot by Obi202. GV calls forwarded to a CC number stopped ringing in the Obi. The odd part, (i.e., new behavior I never observed before) is the Obi showed the CC number as registered, ... expire in xx seconds. But on the CC dashboard the phone showed as "your phone is not registered", and if I called the CC DID number directly, calls showed as received in the CC Calls Received log.
I have two CC DID's configured on on Obi202 with two GV numbers. Only one of the two CC numbers did this. The other unusual part is the process worked fine until one day it just stopped ringing in the Obi, it took a few calls ringing a second GV forward to number to realize the CC number on the obi was not ringing. So now I'll be watching for it again.
You asked for ideas. Check the CC log to tell if your calls all arrive at CC, and look at the CC dashboard to tell if your "phone" is registered.
I was actually hoping to get to a milestone of 30 days of uninterrupted uptime with the GV and CC/CNAM scheme following the recent CC issues, but no such luck getting there yet.
CoalMinerRetired:
Once again time to re-open this classic thread. To ask, if or how this scheme is going to work with the latest feature Google Voice Multi-Ring? Release Notes here.
Quote
OBi202 / OBi302:
- Google Voice Multi-Ring:
Use the same Google account on multiple OBi202 devices. Incoming calls to the associated Google Voice number will ring all OBi202 endpoints and the and the stand-alone Google Talk app (Gmail browser-based phone calling excluded).
My best guess without actually implementing it to test is we'd need a separate CC inbound number for each Obi-GV Multi Ring. Which leads to another point, since you uncheck Google Chat in GV settings, you cannot 'mix-and-match' when doing two or more Obis. I'm also suspicious the forward to Google Chat must be checked for the multi ring to work.
JGKos:
Hey everyone,
I'm all new to this, and have spent the last week going through the forums to try and get a better handle on how to use my new Obi110 w/ GV.
I have everything all set-up, and working correctly, when I went to tackle my 2 only issues.
1. 911 service
2. caller-ID
In looking through the forums here, these issues seem to be a shortfall of GV, and both issues can be solved through Callcentric. I have been following the set-up guide to allow this functionality
http://www.obitalk.com/forum/index.php?topic=3024.0
I have a CallCentric account (Pay per Call service to allow 911 service) In following the guide, I am told to enter my CC # into GV and forward all calls to that number. I also see that I need to add the NON (777)# issued to me from CC. Under my dashboard in CC, I only have the 777 # listed, which GV will not use (does not match country)
Am I doing this right? I do not see anything in the forums addressing this question.
much thanks for the help
JK
CoalMinerRetired:
Quote from: JGKos on January 15, 2013, 09:15:14 am
I have a CallCentric account (Pay per Call service to allow 911 service) In following the guide, I am told to enter my CC # into GV and forward all calls to that number. I also see that I need to add the NON (777)# issued to me from CC. Under my dashboard in CC, I only have the 777 # listed, which GV will not use (does not match country)
Am I doing this right? I do not see anything in the forums addressing this question.
much thanks for the help
JK
Your CC 777 number is both your account number and a special CC SIP number which can only make outgoing calls under certain conditions. This is not a number you can use for 911.
If you do not have another DID (Direct Inward Dial) number in your CC dashboard then you have not yet selected a number and a rate plan from CC. For the "free" did numbers (actually $1.50 per month for 911 fees), the area codes are all in NY state, this is what almost everyone on here uses.
JGKos:
Quote from: CoalMinerRetired on January 15, 2013, 10:06:16 am
Quote from: JGKos on January 15, 2013, 09:15:14 am
I have a CallCentric account (Pay per Call service to allow 911 service) In following the guide, I am told to enter my CC # into GV and forward all calls to that number. I also see that I need to add the NON (777)# issued to me from CC. Under my dashboard in CC, I only have the 777 # listed, which GV will not use (does not match country)
Am I doing this right? I do not see anything in the forums addressing this question.
much thanks for the help
JK
Your CC 777 number is both your account number and a special CC SIP number which can only make outgoing calls under certain conditions. This is not a number you can use for 911.
If you do not have another DID (Direct Inward Dial) number in your CC dashboard then you have not yet selected a number and a rate plan from CC. For the "free" did numbers (actually $1.50 per month for 911 fees), the area codes are all in NY state, this is what almost everyone on here uses.
This is exactly what I am trying to do. I at first opened a CC account, then added the $1.50/per month account (Pay Per Call) service. I registered my address, and now my dashboard reads 911 service ACTIVE. I however still only have the 777 # listed in my dashboard.
ideas?
thanks
JK
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