Callcentric and Google Voice Setup Guide (with CNAM)
MikeHObi:
Quote from: BearJerCares on January 22, 2013, 07:47:19 pm
Thanks, but there is nothing in SPAM. Still looking to see what might be the cause, but can't find it...
There is an issue with the VM Indicator and the Obi's that some folks have been having and it appears that support is aware of. Mostly the report has been of no-indicator, but you may want to check with support to see if they have something to resolve it.
BearJerCares:
I found out that I had a setting incorrectly figured in the Google Voice settings. In order to clear the voice mail indicator (when no voice mail was present), I had to select the voice mail setting as NO when calling from my cell phone under advanced settings. It was also not allowing me to call my home phone (Google Voice - Callcentric home phone) from my cell phone Now I can call home from my cell without getting the voice mail prompt to begin with.
Thanks for everyone's help...
Jerry
http://www.obihai.com/FAQ.html#My-OBi-Does-Not-Ring
askthiru:
Not sure why I didn't see this thread and try this out before.. I've been using OBI/GV/CC setup for the last 8-9 months.. Just came across this thread yesterday and set it up.. Works fine.. Getting all the caller ids now.. Have changed a few of my fellow workers to use obi with GV /CC set up... The only phone charges I've been paying in the last 10 months are the 1.50$ 911 fee and the international minutes for GV (which is less than 10$ a month) compared to the 35$ I was paying Vonage..
VOIPisGreat:
Quote from: Wuwu on December 18, 2012, 07:46:24 pm
Hello fellow OBI users,
I am having an issue with my OBI 202 using Callcentric - for whatever reason - many calls go to voicemail before ringing on the 202 :'( . It seems that this issue presented itself before and appeared to have also been resolved before (based on this forum post http://productforums.google.com/forum/#!msg/voice/pQ0IMYd_1Mk/uK_ce-bkLfQJ )
Does anyone have suggestions?
Thank you in advance!! ;D
I am having the same issue. Certain numbers called to GV go to VM without ringing the Obi. I checked the callcentric call log and it appeared that those calls never reach callcentric side. If I enable forward to gchat instead of forward to callcentric then the obi would ring.
Somehow with certain numbers, google voice would refuse to forward to a callcentric DID....
RJDV:
I'm using GV and Callcentric on my Obi202 device.
I followed the instructions given in the post by pc44 dated July 11/2012 (thanks pc44), but I'm afraid there is something i've not made correctly. Now, phones ring and CNAM is given, but the call itself and the caller's message are sent directly to Voice Mail, so I cannot answer the call or listen to the message in my own answering machine.
.
To prevent this, I'm trying to select "Off" in the "Call Screening" section of the "Calls" tab of Google Voice Settings. This way, I think, I'd be able to take the call, or record the caller's message in my own answering machine, which I find much more convenient.
The problem is that, whenever I try to do it, a warning sign comes up and blocks the "Off" radio buttom , thus preventing me from making the selection.
I'd like to be adviced about this issue. Thanks in advance.
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