Callcentric and Google Voice Setup Guide (with CNAM)
Mark55:
These instructions do not work for me. Tried them to the letter, and cant them to work. If I make the changes as described, both within GV and the Obi 100, and I call the Obi from my landline, only the callers phone number shows up, not the name.
I've called Obi tech support, and they refer me to Callcentric support, who refers me back to Obi support....
Any suggestions??
Thank you.
CoalMinerRetired:
Quote from: Mark55 on March 01, 2013, 11:23:18 am
These instructions do not work for me. Tried them to the letter, and cant them to work. If I make the changes as described, both within GV and the Obi 100, and I call the Obi from my landline, only the callers phone number shows up, not the name.
I've called Obi tech support, and they refer me to Callcentric support, who refers me back to Obi support....
Any suggestions??
Thank you.
What happens when you call your CC number directly?
Do you get Caller ID and CNAM?
I'll also suggest you start a separate thread for the follow up. Feel free to post the link to it here.
Mark55:
Only on their website.
Mark55:
All I'm trying to do is this:
When someone calls my GV number, the callers name and number will show up on the phone thats plugged into the Obi100. I've followed the step by step instructions do this, given on page 1 of this forum. Doesnt work, either. The CNAM shows up on the Callcentric dashboard as an incoming call, yet the phone plugged into the Obi does not even ring. And yes, GV is set to forward to the Callcentric number, and not Google chat, as described in the instructions. Its getting pretty frustrating. Any suggestions would be appreciated. Thanks.
CoalMinerRetired:
Please start a new thread, quote what you said above, so as to avoid turning this into an extended troubleshooting discussion on one problem.
There are some obvious possibilities. I'll reply in the new thread.
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