Callcentric and Google Voice Setup Guide (with CNAM)

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Mark55:
Heres a more direct link:

http://www.obitalk.com/forum/index.php?topic=5391.0

User2020:
Thanks for this excellent tutorial.  I got everything working great with my GV and Callcentric combo.  Now I just have to hope that my landline->T-mobile->GV port goes smoothly.  :)

heny:
First thanks OP for the great information!

I am just trying to setup my obi/gv/callcentric for the callerid. Based on my understanding, this is only for incoming calls, for outgoing calls, callcentric require a paid plan. we still want to use gv  for outgoing calls since it is free for US/CAN. so what is the whole setup?

1)setup gv to forward to CC
2)setup sp1 with gv and set it as primary line.
3)setup sp2 with CC

is this right? when some one call my gv, will the call arrive at sp1 or sp2?
for 911 call, since sp1 is primary so I need to route 911 call to sp2 in order to use CC?

sorry for newbie question, thank you!




CoalMinerRetired:
>  this is only for incoming calls, for outgoing calls, callcentric require a paid plan....
You do not want to use CC for outgoing. Use GV for all outgoing, it's free, that's the point.

> is this right? when some one call my gv, will the call arrive at sp1 or sp2?
For incoming SP2 will ring and SP1 will not ring (they both point to and ring the same phone), because you did this from the first post in this thread:
Un-check Google Chat as a forwarding phoneCheck your Callcentric number as a forwarding phone
> for 911 call, since sp1 is primary so I need to route 911 call to sp2 in order to use CC for 911?
Yes, the ObiTalk setup wizards do this for you in the 911 setup fields. Or you can do it manually yourself.  The "free" CC number (free + $1.50 per month government fee) only allows outgoing calls to: 911, 933 (tests 911), and other CC 1777xxxyyyy numbers.

heny:
Quote from: CoalMinerRetired on June 26, 2013, 04:22:31 am

>  this is only for incoming calls, for outgoing calls, callcentric require a paid plan....
You do not want to use CC for outgoing. Use GV for all outgoing, it's free, that's the point.

> is this right? when some one call my gv, will the call arrive at sp1 or sp2?
For incoming SP2 will ring and SP1 will not ring (they both point to and ring the same phone), because you did this from the first post in this thread:
Un-check Google Chat as a forwarding phoneCheck your Callcentric number as a forwarding phone
> for 911 call, since sp1 is primary so I need to route 911 call to sp2 in order to use CC for 911?
Yes, the ObiTalk setup wizards do this for you in the 911 setup fields. Or you can do it manually yourself.  The "free" CC number (free + $1.50 per month government fee) only allows outgoing calls to: 911, 933 (tests 911), and other CC 1777xxxyyyy numbers.


Followed the guide to set it up, looks working fine.

Had two incoming calls now, for the CNAM, it only show "city of XXX", "cell phone, IL" etc, is this normal?

For 911, I dial 933 but from call history, still using gv on SP1 instead of SP2. I already checked the checkbox to "Use This Service for Emergency 911 Calls". Is there anything else need to modify?

Thanks

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