help 202 expert and google voice

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bjmjpl:
Hi all,

My goal:
forward my google voice messages to a better transcription service as the quality is so bad i repeatedly have to dl the message anyway and i have one paid for.

Well i read postings and learned how to attempt to do what i wanted.

My result:
i was able to forward the calls to this particular phone number after 3 rings and the transcription was great! was very excited after numerous attempts in the expert web config to get it working.
However - it did not come with original caller id as has been described before.  So after some thought and inability to figure out if i could get google voice to send me an email with every call not just missed calls i decided to revert back to the original way and suffer thru the transcription.

My problem:
after deleteing, resetting, reverting, rebooting and going back to default - i cannot get the obi to stop forwarding to the phone number??
How do i actually get this back to default - i dont even understand how it could be working as there is no longer any code in there...??

My ideal:
I would love to figure out how to forward to a transctiption service - i can send the phone call there or i can even email the mp3 but google doesnt do that either.  If anyone knows any creative solve i have been racking my brain and would be most grateful.

i would even take the caller id being my number everytime if i could get gv to send me an email with the caller id EVERY call not just "missed" calls

thx again for the great forum and the great help!

QBZappy:
bjmjpl,

Quote from: bjmjpl on July 13, 2012, 12:16:24 pm

after deleteing, resetting, reverting, rebooting and going back to default - i cannot get the obi to stop forwarding to the phone number??
How do i actually get this back to default - i dont even understand how it could be working as there is no longer any code in there...??


Are you sure it is not GV forwarding the calls?

Quote from: bjmjpl on July 13, 2012, 12:16:24 pm

My ideal:
I would love to figure out how to forward to a transctiption service - i can send the phone call there or i can even email the mp3 but google doesnt do that either.  If anyone knows any creative solve i have been racking my brain and would be most grateful.


Call Forward should work like this:

Quote from: jimates on July 13, 2012, 09:22:53 am

according to the admin guide, yes.

Call Forward ALL:  When you use Call Forward ALL, all calls are immediately forwarded to the number you indicate when you turn on the feature.  To enable Call Forward ALL, from a phone attached to the OBi, dial *72. You will be prompted to enter the number to which the calls will be forwarded. Dial the number plus the # key and a confirmation tone will be heard. To disable Call Forward ALL, dial *73.  A confirmation tone will be heard.

bjmjpl:
i did not do anything in google voice - only in the expert page on the obiportal for my device...and there is NO CODE anywhere as i even reset everything to default - i upgraded the firmware as well before i tried any of this

do these devices get stuck sometimes?

thx!

QBZappy:
Can you try this simple thing first, and see what happens.
To disable Call Forward ALL, dial *73

bjmjpl:
yes, and that did not do anything...same problem....

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