SOLVED: Half the time I place a call on PSTN I get SPRINT recording?

[HowardZ]

Hi,

I am having fun playing with my Obi110.

I currently have the following problem.
I pick up the handset on my telephone and make a phone call - it is going over my PSTN plain old telephone copper wires.  Half the time the call goes through, but the other half of the time I get a recording from Spring long distance.

Sprint is my long distance company here (in the USA).
I figure something is wrong with some default parameter in the Obi110?

Any ideas?

P.S. I am not trying to make any long distance calls.  Just regular 10 digital local calling, and half the time I make such a call via the OBi110 I get a recording from Spring and not the number I am calling.

[QBZappy]

HowardZ,

Welcome.

You can check the call history to see what the OBi sees you dialing. Perhaps you can spot something unusual there. Look here:

Status
    System Status
    Call Status
    Call History <- here

[HowardZ]

good idea.

I cleared the call history, and placed 4 calls to my Verizon cell phone.

The first 3 calls went through, and the 4th went to a SPRINT recording.

Then I looked in the call history, and there are only 3 calls.
So, this call that goes awry does not make it into the call history.

I was wondering if some delays or tone timing might be causing it?

BTW, I do have call-waiting service on the PSTN.

Howard

[QBZappy]

You are pressing the flash hook, #, Prefixing the call with **8 or unintentionally making the call over a 3way call forcing the OBi to let go of the call handling to the POTS line?

[HowardZ]

You are not pressing the flash hook, #, Prefixing the call with **8 or unintentionally making the call over a 3way call forcing the OBi to let go of the call handling to the POTS line?

I have the PHONE Port: PrimaryLine set to PSTN Line, to keep things as transparent as possible for my wife.
I just pick up the telephone handset and dial a number - and it works at least half of the time.

Maybe I should cancel the call-waiting?
We never use it.  It's a waste of money.  And maybe it is causing this problem?

[QBZappy]

Try disabling call waiting momentarily and try your test again. (NOTE You will need to prefix every test call with *70):

*70 Call Waiting Disable (Per Call)

http://www.yashy.com/star.codes.html

[HowardZ]

*70 on telephone handset connected to Obi110 always causes an instant busy signal.

*70 seems to work on a telephone that is not using the Obi110.

BTW, thanks for putting in the time to try and help.

Perhaps I should increase LINE Port: DialDelay from 500 to 1000 ?

[HowardZ]

Ok, raising the DialDelay from 500ms to 1000ms solved it.

I tested by dialing my cell phone ten times in a row.

[QBZappy]

HowardZ,

Glad it worked out. Enjoy.


Best--
QBZappy

The OBi has its own star dialing codes as well.