Problem with Caller ID via Simon Telephony
dial.tone:
To get caller ID name and number on my Obi202/GoogleVoice, I followed the instructions in this excellent michigantelephone blog post (http://michigantelephone.wordpress.com/2012/04/15/how-to-use-the-simon-telephonics-google-voice-gateway-with-an-obihai-device-to-provide-caller-id-name-on-incoming-google-voice-calls/) exactly. It seems to have worked, for the most part, except that now the caller ID name is always GoogleVoice. Has anybody else encountered this and found a solution? There was nothing in the blog post about changing any settings in GoogleVoice, so I didn't: I still have GoogleChat as the only "phone" GoogleVoice forwards calls to.
pc44:
Hi dial.tone,
Are you sure you have not accidentally changed your settings inside Google Voice?
If you log in to Google Voice and then go to your account's Settings, do you have the following selected:
Settings -> Calls -> Caller ID (incoming) -> Display caller's number
and not
Settings -> Calls -> Caller ID (incoming) -> Display my Google Voice number
This may not be your problem, but it won't hurt to double-check, :)
pc44
dial.tone:
Quote from: pc44 on July 17, 2012, 05:40:26 pm
Hi dial.tone,
Are you sure you have not accidentally changed your settings inside Google Voice?
If you log in to Google Voice and then go to your account's Settings, do you have the following selected:
Settings -> Calls -> Caller ID (incoming) -> Display caller's number
and not
Settings -> Calls -> Caller ID (incoming) -> Display my Google Voice number
This may not be your problem, but it won't hurt to double-check, :)
pc44
Hi pc44,
That was the first thing I thought of, too, so I checked it then and I double-checked it just now. The radial button beside, "Display caller's number" is selected.
dial.tone:
I just wanted to add a couple of additional data points. The michigantelephone blog posting didn't say to fill in the Outbound Proxy Server or the URI blocks on the Generic Service Provider configuration page, so I didn't. I don't necessarily think that the vacant URI is the problem since the status on SP1 (the one with the Simon Telephony link) shows "Registered" and my phone makes and receives calls just fine. It doesn't seem like the blank Outbound Proxy Server would be the problem either since caller ID is an incomong-call issue. But you never know, so I wanted to pass along those tidbits.
dial.tone:
Sorry if it seems like I am having a conversation with myself, but I want to post this stuff as it occurs (or, at least, as it occurs to me). Anyway, something I read in the "Favorite Obi Tricks" stickie made me wonder if I should uncheck the "Forward calls to Google Chat" box in my GV settings. So I tried it and it didn't change anything: the caller ID name on all incoming calls is still GoogleVoice. Surprisingly, even with "Forward calls to Google Chat" unchecked, calls still went through both ways, in and out. I didn't think they would since, in that configuration, I didn't have any phones selected to forward GV to.
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