Call forwarding is not working.
murzik:
I am trying to forward calls received from SP2 to phone number through SP1.For example in SP2 settings I would select Unconditional call forwarding and for number sp1(1xxxxxxxxx). For some reason this is not working, call just gets disconnected as soon as Call forwarding rule kicks in.
Any idea how to get it to work?
Or this is not supposed to work at all?
QBZappy:
murzik,
Hi
I was thinking if you select Trunk Group 1 as your primary line, you do not need to use "sp1" in front. The phone number alone should work in your config. Trunk Group 1 goes to first available line. Since call coming on SP2, SP1 is next available line.
murzik:
QBZappy ,
Thanks!
But the thing is, that I have SP2 as primary phone line, but also I have rule to send all outgoing calls to the US through SP1. Just outbound rule {(1xxxxxxxxxx):sp1} and Obi is working this way.I have no problem with incoming or outgoing calls.
I have tried to put just phone number 1xxx xxx xxxx in forwarding phone number field and that did not work either.
I also tried conditional call forwarding, but same story the moment condition kicks in, incoming call gets disconnected.
QBZappy:
murzik,
I assume you are not using the phone attached to the OBi to make this test. You should be using a cell or some other line.
murzik:
Of course not. ;D
I am calling from my cell phone and entering my wife's cell phone or my office phone as forwarding destination.
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