I cannot receive phone calls
RonR:
Quote from: edusobi on March 16, 2011, 04:26:44 pm
The "X_SkipCallScreening" variable is (and originally was) set to "Value", which I assume means "Yes".
Are you looking at a file produced by?:
System Management -> Device Update -> Backup Configuration
You should be using the OBi's Web Server-Based Local Configuration and connecting to it from your web browser using the IP address returned by ***1. You should be seeing something similar to the attached Capture.jpg.
Quote from: edusobi on March 16, 2011, 04:26:44 pm
Anyway, I connected to the airline reservation system, and it did NOT allow me to navigate their options. It kept repeating the same first options over and over, which means it did not receive my touchpad commands.
DTMF problems with Google Voice may require enabling the following:
ITSPx -> General -> X_UseFixedDurationRFC2833DTMF
edusobi:
RonR,
it seems all settings are as you suggest.
Please see the attached form.
Thanks!
OBi-Guru:
From the same gmail account, can you try making a call to that UA reservation line from the "CALL PHONE" icon on your PC? And see if you can navigate the menu with the PC keypad?
Additionally, unplug your OBi from the router, and make a call to the GV number, and answer it from the PC window, are you able to answer the incoming call?
edusobi:
Hi OBi-Guru,
I can make calls from the GV softphone in my computer. I had no problems navigating the menu of arrivals and departures following numeric options.
Interestingly, I plug the Obi directly into the moden (bypassing the router), and I was able (for the first time since I am using my Obi110!), to navigate the menus of flight arrivals, etc. However, when I plugged it again in the router, it returned to the previous behavior: able to make calls, but unable to navigate prompted options.
OBi-Guru:
Please send email to support@obihai.com with your OBi number (200 xxx xxx) and details on your internet connection (dsl, cable), provider and your router model.
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