I cannot receive phone calls

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OBi-Guru:
When you set up GV account, Google will authenticate a phone number, for instance your cellphone?
Now, if you dial from your cellphone to that GV number, it will get to the Google voice menu.  Is this what you heard?   If so, it is the expected behavior.

Now from your cellphone, dial *67 and then GV number (this will block the callerID of your cellphone), then GV will ring your OBi phone.

You can also use someone's else cellphone that is not associated to the GV number, and call that GV number normally, and see if it rings the OBi phone.

edusobi:
Obi_Guru,
the problem is with all external phones, for example, third parties trying to reach me.
My Obi phone rings fine, but every time I try to answer a phone call with the phone attached to the Obi device, it asks for "1" to answer or "2" to send to "voicemail".

I am testing myself with Yahoo "phone out" service, which is completely unrelated with my GV account.

Thanks!



RonR:
Quote from: edusobi on March 16, 2011, 03:33:38 pm

My Obi phone rings fine, but every time I try to answer a phone call with the phone attached to the Obi device, it asks for "1" to answer or "2" to send to "voicemail".
If you'd rather not have to press '1' to answer, uncheck the default box and check the selection box at (it's the last one on the page):

Voice Services -> SPx Service -> X_SkipCallScreening

Then you won't hear the prompt and the OBi will press '1' for you (you won't hear it).

OBi-Guru:
Are you using OBiTALK portal to configure your GV service on the OBi110?  If so, by default, the configurator will set X_SkipCallScreening = yes.   If you are using OBiTALK portal, make sure not to disable your provisioning (in case you see that in the OBi device webpage).

And yet, you are still getting the GV female voice asking you to press 1 to accept, 2 to vmail.   And pressing 1 does not let you pass that to GV.

How about this, can you try calling from your OBI phone to United Airlines reservation system and see if you can successfully navigate using your touch key phone?   You can enter a flight number and find out arrival/departure, etc?

Lastly, try to factory reset your OBi, re-add your device to OBiTALK portal, and configure your GV credential once again.   Basically start over with the set up to make sure there is no mistake made in the steps.

edusobi:
Yes OBi-Guru, I used OBiTALK portal to configure GV service.

The "X_SkipCallScreening" variable is (and originally was) set to "Value", which I assume means "Yes".

Anyway, I connected to the airline reservation system, and it did NOT allow me to navigate their options. It kept repeating the same first options over and over, which means it did not receive my touchpad commands.

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