OBIHAI 202 - Vitelity - 2 DID's inbound calls problem - static public IP address

[PaulMurdock]

g'day,

Ok.. so here's the setup so far:

- 2 DIDs with vitelity with sub-accounts setup (no NAT)
- I have a public static IP address with an Obihai 202 as the main router (it has the public IP on its WAN port)
- outbound calls work fine

VITELITY DID ROUTING
801-XXX-XXX1 - ATA routing to sub-account home1
801-XXX-XXX2 - ATA routing to sub-account work1


Now I have ITSP A - setup for vitelity with the following (I will show only NON default settings)
ITSP PROFILE A -> GENERAL -> Name = VITELITY   
ITSP PROFILE A -> SIP -> PROXYSERVER = SIP41.VITELITY.NET

SP1 SERVICE -> ENABLE = X (CHECKED)
SP1 SERVICE -> X_SERVPROVPROFILE = A
SP1 SERVICE -> X_INBOUNDCALLROUTE = PH
SP1 SERVICE -> AUTHUSERNAME = HOME1
SP1 SERVICE -> AUTHPASSWORD = XXXX



OK.. so in this scenario IF I have only SP1 enabled.. calls come through and outbound works great - but bear in mind this is ONLY for 1 of my DIDs.

If I enable SP2 to use DID subaccount work1 - then neither DIDs allow incoming calls anymore - but outbound still works..

WHY? If I disable SP2 then SP1 starts functioning again.

cheers,
Paul

[QBZappy]

Eh,

Chances are you need to make sure SP1 and SP2 are using different Profiles:
Voice Services->SP1 Service-> X_ServProvProfile= A or B

Let us know.

[PaulMurdock]

So another thought I had was - Should this be done without 2 different SPx Services.. I think I could get it to work if I just had vitelity route the DIDs to my public IP address - However - How could I get the OBIHAI 202 to differentiate which DID the call came in from?

Would this be done in X_InboundCallRoute? How could I do this? I've thought something like the following?

DID1 = is my home1 DID from vitelity
DID2 = is work1 DID from vitelity

{(DID1:ph)},{(DID2:ph2)}

would something like that work? where if the call came to my DID1 then send it out Phone Port 1, and DID2 send out to Phone Port 2.

cheers,
Paul

[PaulMurdock]

Is it really necessary to use both ITSP A and ITSP B when the proxy server is the SAME?

[PaulMurdock]

Okay.. well I thought I had tried it - BUT

Indeed if you have 2 Sub-Accounts from the SAME provider - each sub-account will need a SEPARATE ITSP profile configured (even though they WILL BE IDENTICAL) and a separate SPx service .. I tried it and it worked a treat!

So another tidbit I learned about vitelity from this experience - if you have a PBX (DID routing PBX style) then you can use the 2 proxies (typically sipXX.vitelity.net and outbound.vitelity.net) HOWEVER if your DID routing style is ATA/IP Phone then you should only use the sipXX.vitelity.net proxy server and don't even use the outbound.proxy.net.