What would be a typical usage scenario for a Voice Gateway?
randomLettersandNumbers:
I set those two options for the SP2 (business line is on that) and checkmared X_spoofCallerID. All settings are done on the "B" profile.
Sometimes the CallerIDName field will remain blank and default checkmark is set after a reboot. Other times it is successufl with Leaving "ACME Business" in the field.
Maybe it takes time to propogate (I don't think it does since the ATA is supplying the info) but when I call my cell phone the ID is "UNKNOWN".
Does profile "A" need to have caller ID spoof as well? Seems unrelated.
Thanks for the help so far. I have to contact voip.ms about the voicemail. I created two boxes. One for home and the other for the business. The directions say use *97 to call the voicemail. I just get the busy signal.
Tried *97 = busy signal.
Tried **1 and **2 after pressing *97 and failed.
QBZappy:
Quote from: randomLettersandNumbers on August 19, 2011, 06:03:09 pm
Sometimes the CallerIDName field will remain blank and default checkmark is set after a reboot. Other times it is successufl with Leaving "ACME Business" in the field.
Maybe it takes time to propogate (I don't think it does since the ATA is supplying the info) but when I call my cell phone the ID is "UNKNOWN".
CID name should show up after rebooting the OBi and then registering with the voipms service. Note that the CID number is controlled via the voipms portal, if you want to change it from the voipms tel number to something else. If you are configuring the OBi unit locally via its web interface you need to disable.
System Management>Auto Provisioning>OBiTalk Provisioning = "Disabled"
otherwise your local changes will be overridden by the OBitalk Portal settings.
Quote from: randomLettersandNumbers on August 19, 2011, 06:03:09 pm
Does profile "A" need to have caller ID spoof as well? Seems unrelated.
If the service provider does not spoof the CID it will make no difference.
This should have been posted in another thread. Nothing really to do with voice gateways.
randomLettersandNumbers:
Since you were helping me out I figured I'd just keep the information in the same thread. May help somebody else out.
CID spoofing hasn't worked for me so far. Sub account CID info is left blank. I've disabled the auto provisioning with the OBI. However, after continuing to put the ACME Business for the CID name for profile, the name just doesn't stick.
I sent an email to voip.ms about checking voicemail for the two DID's I have. Voip.ms says to use *97 or *98 however, when that is pressed on the phone device to check VM's I immediately get the busy signal. I've tried **1 (Profile A) then *97 and get the busy signal. So, it's not totally clear how I would check the voicemail for both lines. I would guess you would reach the system, punch in the correct mailbox and pin number but I can't even get that far.
About the only way I reached the voicemail was when I used the time condition for a ring group. Incoming calls to the business line are also forwarded to a cell phone. When after 6PM, the call actually goes to the voicemail. During business hours, the call rings both the house phone and the cell. If no one answers then call ends up hitting the Cell voice mail instead of the voip.ms voicemail box. I thought that was strange as I would of that the voip.ms VM would be hit and not the cell phone VM.
RonR:
Quote from: randomLettersandNumbers on August 21, 2011, 08:22:04 pm
I've disabled the auto provisioning with the OBI. However, after continuing to put the ACME Business for the CID name for profile, the name just doesn't stick.
Are you sure you disabled Auto Provisioning and not Auto Firmware Update.
Quote from: randomLettersandNumbers on August 21, 2011, 08:22:04 pm
Voip.ms says to use *97 or *98 however, when that is pressed on the phone device to check VM's I immediately get the busy signal.
You will need to add rules for *97 and/or *98 to the appropriate DigitMap's:
Service Providers -> ITSP Profile x -> General -> DigitMap : (*97|*98|...)
kleung:
Quote from: RonR on August 21, 2011, 08:45:20 pm
Quote from: randomLettersandNumbers on August 21, 2011, 08:22:04 pm
I've disabled the auto provisioning with the OBI. However, after continuing to put the ACME Business for the CID name for profile, the name just doesn't stick.
Are you sure you disabled Auto Provisioning and not Auto Firmware Update.
Quote from: randomLettersandNumbers on August 21, 2011, 08:22:04 pm
Voip.ms says to use *97 or *98 however, when that is pressed on the phone device to check VM's I immediately get the busy signal.
You will need to add rules for *97 and/or *98 to the appropriate DigitMap's:
Service Providers -> ITSP Profile x -> General -> DigitMap : (*97|*98|...)
I am in similar situation as the poster. I have Obi100, and install GV on SP1, install VOIP.MS on SP2.
I can't call from my Obi device to *97 to check voip.ms voicemail, I tried *97 and **2*97, only hear busy signal.
I tried what you suggested "add rules for *97 and/or *98 to the appropriate DigitMap's", then I dial *97 to voip.ms VM, but all other calls (toll free and US 10digital calls) are giving busy signal.
I also disable Auto Provision, Auto firmware update too.
I truly hope someone can help fixing this problem.
Thank you.
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