I don’t understand how the X_SkipCallScreening with GV is supposed to work
jimates:
SkipCallScreening is checked by default now when set up with Google Voice.
Check the call history for the calls and see if the Obi shows the call as being connected or just ringing.
If you do not answer the phone at all, does google voicemail take the call?
CoalMinerRetired:
jimates, thanks for your responses. Replies to your questions below, one in great detail.
Question for you: Exactly what do you hear on the Obi phone when you answer, the GV voice prompts? Have to ask because I'm beginning to question this, I've read twice on here people (you being one of the two) get the GV prompting, and now have read contradictory things indicating people get no prompts.
> SkipCallScreening is checked by default now when set up with Google Voice.
Thanks, I'm aware of this, and am well past this point in understanding how this works.
Check the call history for the calls and see if the Obi shows the call as being connected or just ringing.
See details below, I tested under several combinations.
If you do not answer the phone at all, does google voicemail take the call?
Yes.
------ Answer to Check the call history...
With: One Forward To Phone (Google Chat only), and
Do not answer the Obi Phone:
Status shows,
Direction Inbound
07:58:23 Ringing
07:58:46 End Call
The Obi log never shows “Call Connected”
Answer the ringing Obi Phone, and press “1”:
Direction Inbound
08:01:58 Ringing
08:02:05 Call Connected
08:02:21 End Call
Answer the ringing Obi Phone, do not press “1”, or any other phone pad button:
Direction Inbound
08:04:44 Ringing
08:04:50 Call Connected
08:05:05 End Call
With: Two Forward To Phones (Google Chat and a cell phone):
Do not answer the Obi Phone, do answer the ringing Cell phone:
-Hear expected spoken GV prompts “Call From …, to accept press 1, to send … etc., etc”
-Press 1 and call is connected.
-etc.
Obi Log :
As expected for an unanswered call:
Direction Inbound
08:10:34 Ringing
08:10:52 End Call
Never shows connected.
*Do* answer the Obi Phone, do not answer the Cell phone:
Do not press any keys on Obi phone after answering:
Call will go to GV Voicemail
Obi Log shows:
Direction Inbound
08:16:13 Ringing
08:16:24 Call Connected
08:16:39 End Call
Press 1 after answering on Obi phone.
Obi Log Shows
Direction Inbound
08:19:01 Ringing
08:19:12 Call Connected
08:19:26 End Call
Do not answer the Obi Phone, do not answer the Cell phone:
As expected, call goes to GV VM.
CoalMinerRetired:
If anhone can help out with an answer or insight here it will be greatly appreciated.
jimates:
The call screening for Google Chat is different than that for other forwarding phones. You cannot turn off call screening for Google Chat. so the Obi will press one for you by configuration. You can turn off call screening for the other forwarding phones in your google voice settings.
With the Obi pressing one for chat, you will still get the screening on the other phones unless you turn it off.
Answering the call on the Obi and not pressing one is the same as not answering as far as goolge voice goes. The Obi will show that IT connected to the call, but without pressing one the call is not actually answered and will go to google voice mail after the 25 seconds.
CoalMinerRetired:
Quote from: jimates on August 15, 2012, 06:01:00 am
The call screening for Google Chat is different than that for other forwarding phones. You cannot turn off call screening for Google Chat. so the Obi will press one for you by configuration. You can turn off call screening for the other forwarding phones in your google voice settings.
With the Obi pressing one for chat, you will still get the screening on the other phones unless you turn it off.
Answering the call on the Obi and not pressing one is the same as not answering as far as goolge voice goes. The Obi will show that IT connected to the call, but without pressing one the call is not actually answered and will go to google voice mail after the 25 seconds.
I understand the first two paragraphs in blue. However, the third paragraph is confusing. Because I've read on here people are getting/hearing the call screening prompts, and successfully responding to them (with 1, 2, 2, 2 + stay on line, or 4), and I thought you replied somewhere as one of the people who saying you hear the prompts?
In any case, the behavior I am experiencing is as you describe in the third section of the reply.
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