Caller Id comes up on Phone but not Dish Network receiver

[dwestall]

I have the OBi100 (1.3.0, Build: 2711) setup with GV as my primary provider and Callcentric as a secondary provider to handle outgoing 911 calls. I have a standard phone and my Dish Network receiver connected to the Obi so I can get Caller Id on my TV. The setup works good, and I can see the incoming caller number, but I don't see the caller name which I understand is a limitation of GV.

I recently modified my setup according to the instructions here: http://www.obitalk.com/forum/index.php?topic=3640.0 in hopes that I could get CNAM working.

So, I now have GV forwarding calls to my Callcentric number and now incoming calls include caller id name AND number, but only on the phone. I get nothing on the TV/Dish Network receiver.

Any idea what could be the problem? I searched the internet and wasn't able to find any solutions. I verified the setup on the Dish receiver is correct. Caller Id name and number worked on the receiver when I had a POTS line, and the caller Id (number only) works on the receiver if I route calls directly from GV. Seems to be something specific to Callcentric and the Dish receiver, but I don't know if it's just a hardware limitation or if maybe there is some settings in the Obi that can be adjusted. One other thing I noticed when I switched to Callcentric for my incoming calls, the phone ring sounds different. Other then that, everything else seems to works.

Thanks,
dw

[QBZappy]

dwestall,

How is the phone and Dish Network connected to the OBi? Are you using a splitter?

If you connect Dish Network directly to the OBi, what is the result (with no phone or splitter involved)?

[dwestall]

I have the Obi connected to my house wiring and both the phone and Dish receiver are connected to different house jacks. I moved the Obi into my living room and connected it directly to the Dish receiver, but it still doesn't work...no caller id.

Thanks for your help.
dw

[QBZappy]

dwestall,

It looks like your Dish receiver doesn't like the way the OBi passes the CID. As a work around, if you really want to see if you can get CID on the receiver, I would buy a cheap CID box from Radio Shack and let it pass the CID to the Dish receiver. Some models have jacks for line and a phone port.

Perhaps there is a firmware upgrade for that Dish receiver which could be applied as well.

[dwestall]

I was finally able to get this to work. It turns out it was the ring pattern on the Obi that was causing the problem with my Dish receiver. I noticed the ring sounded different when incoming calls routed through Callcentric so I changed the RingPattern on Profile B (Callcentric) to match what I had on Profile A (Google). Everything works great now, caller id name and number come through on both the phone and the Dish receiver.

Thanks,
dw