Dialing *75 from your OBi, speed dial entry in VoIP.ms phone book
tavie888:
Hello,
How do I actually use speed dialing in OBi110?
I already set up phonebook in voip.ms, deleted *75 in Star Code Profile B's Code 22 then added **75xx to ITSP Profile B >General >DigitMap.
The reason I am asking the above question is that in OBi Dashboard >Speed Dials, there are presently only 2 entries for Parameter Name and Value, e.g. 1 for Softphone, and 2 for voip.ms (ITSP B). The rest is blank.
1. Do I still have to set up speed dial values for frequently used numbers in this Speed Dial Settings Window?
2. If yes, do I press the speed dial code like so: 4, i.e. for **2 plus 10 or 11-digit number?
3. If I don't have to, then do I dial **75 plus 10 or 11-digit number?
Thanks in advance for your help.
hwittenb:
tavie888,
voip.ms offers a "phone book" feature where you can setup speed dial numbers. To use voip.ms's speed dial feature you dial those numbers as *75xx. The number is sent to voip.ms where they figure out what the actual number is you wish to dial. You maintain these numbers under your voip.ms account.
The OBi adapters also offer a separate speed dial number feature where you can setup the numbers and then access any voip provider you have setup on the OBi. To use the OBi speed dial numbers you setup the number under User Settings-->Speed Dials. You dial the speed dial number followed by #. If the speed dial entry is 2 you dial 2#. If the speed dial entry is 15 you dial 15#. Actually you don't have to dial the # you can wait for the timeout.
I setup mine as follows:
SP1(15105551212)
where I want the call to go out via SP1 and the number to be dialed is 15105551212
The OBi Device Administration Guide says
"Each OBi device supports 99 speed dial numbers. The 99 speed dial slots are numbered from 1 to 99 and are invoked by dialing a 1 or 2-digit number corresponding to the slot number. Speed dials may be dialed from the PHONE port or via the Auto Attendant. Note that the 2-digit numbers “01”, “02”, …, “09” are not admissible; you must dial the 1-digit number “1”, “2”, …, “9” for slot number 1-9."
"Speed dial value can be set using the configuration web page, remote provisioning, or star code (see the Star Code Section in this document for more details). The value may be a number just like the one you normally dial, with or without any service access code prefix, such as: **9200112233, **214089991123, 4280913, etc. It may also include explicit trunk information with the general format TK(number), where TK= SP1, SP2, LI, or PP. For example, PP(ob200112233), SP2(14089991123), LI(4280913), etc.
If trunk information is not specified in the speed dial entry, OBi device applies DigitMap and OutboundCallRoute when making the call. Otherwise neither DigitMap nor OutboundCallRoute is applied."
tavie888:
Hello,
1. Since I want to use at most 2 digits for speed dials, I would rather specify trunk info in the speed dial value entry, e.g. SP2(1+10-digit number).
2. I cannot locate Speed Dials in User Settings. If I enter OBi Expert Configurations, then User Settings shows "User Defined DigitMaps" only, but NOT "Speed Dials". However, if I go to OBi Dashboard, I find SpeedDials there.
Any idea?
QBZappy:
tavie888,
Quote from: tavie888 on August 29, 2012, 07:26:14 pm
2. I cannot locate Speed Dials in User Settings. If I enter OBi Expert Configurations, then User Settings shows "User Defined DigitMaps" only, but NOT "Speed Dials". However, if I go to OBi Dashboard, I find SpeedDials there.
Any idea?
Using the portal that where you will find the speed dial slots.
tavie888:
QBZappy,
Pardon me, but where do I locate the "Portal"?
Thanks in advance!
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