I found out the reason why there is no OBihai customer service on this board.
QBZappy:
Well it turns out that the OBihai people are busying replying to OBi issues on another voip forum. And not just customer reps, even the brass can be seen, busy fielding questions there. I'm not sure what to think of that. (Well that gives me an idea). ;)
ShermanObi
http://www.dslreports.com/forum/r27401542-SOLVED-OBI202-keeps-rebooting-every-2-3-minutes
ObiSupport
http://www.dslreports.com/forum/r27402501-Alternatives-to-OBI-202-
GregoryZ:
There ya go again...... Stirin' it Up!! ;D 8)
carl:
Hmm, not really comprehensive solutions offered there- it's more like showing " we are here and we care". ;D
QBZappy:
carl,
Quote from: QBZappy on August 09, 2012, 06:36:12 pm
I'm not sure what to think of that.
Quote from: carl on August 10, 2012, 07:36:38 pm
Hmm, not really comprehensive solutions offered there- it's more like showing " we are here and we care". ;D
That's a good observation. I also got that vibe when I was on the other forum. Imagine my surprise when I saw them posting offering help. Do you get the same vibe from OBihai on this board. I'm sure they must be reading these posts on a regular basis, it would be reassuring if they would give us the impression that they cared as much on their own board. They have gone through a dry spell recently barely registering any effort offering help, at least publicly. No doubt that behind the scenes they are quietly handling support tickets.
I can't quite put my finger on when it happened, but I sense that there was a deliberate decision by someone at some point to make this mostly a user to user forum. I've been here long enough to note the difference in their orientation.
Ostracus:
Might one hazard a guess, the other forum gets a lot more traffic, and has quite the net reputation.
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