OBi110 Cannot receive calls, etc.

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tavie888:
Hello OBiSupport,

Thanks for your reply. I have already opened a support ticket.

tavie888:
Regarding Item#3 in my original post, OBi PHONE LED is not on which means "the service provider configured in the OBi needs to have a valid credential" according to the Obihai FAQ.

Originally I was using Firefox browser when entering the passwords.  After repeating the task using Internet Explorer, the PHONE LED has suddenly become solid green.

After logging out of OBiTALK Portal then logging back in via IE or Firefox, I no longer see the password dots.  However, the PHONE LED stays solid green.  This is strange, but I keep my fingers crossed!

tavie888:
PROBLEM SOLVED! I did the following to solve my problems:

1. Create a sub-account in voip.ms, add a ring group then link my DID number to this ring group;

2. Put a check mark in SP2's "Make this a primary line to call out from";

3. Put a check mark in the box called "Forward to Google Chat" in GV's Account >Settings

 ;D

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