Calling from Google Voice using OBi (solved)
jeff@jeffmusto.com:
My Obi has been working flawlessly for months. Today when I tried to make a call from my Google voice account and to ring my Obi it will not do it, the call goes through but my GV number connected through chat does not ring. The reason I know it goes through is I am ringing my office number. I can make a call and have Google ring my cell phone but it will not ring my Google number that is connected through my Obi. I can make outbound call and receive inbound call through the Obi and my Google number just fine.. Is anyone else having this problem or do I have something wrong on my end.
jeff@jeffmusto.com:
Is anyone else having this problem. You can not make call from the GV webpage and have it ring your OBi?
pc44:
Jeff,
On occasion, I experience this problem. However, whenever it does occur, a simple rebooting of my OBi clears it for me. Not sure if the same would work in your situation, but that is what does it for me.
pc44
jeff@jeffmusto.com:
I just tried that with no luck. It all started when I unplugged my OBi and plugged in a new one to configure it. I configured the new one with a different number then I plugged my old one back in and this feature stopped working.
I have tried everything I can think of but it still does not work.
In bound and out bound call work great.
Rick:
Quote from: jeff@jeffmusto.com on August 16, 2012, 07:46:11 pm
I just tried that with no luck. It all started when I unplugged my OBi and plugged in a new one to configure it. I configured the new one with a different number then I plugged my old one back in and this feature stopped working.
I have tried everything I can think of but it still does not work.
In bound and out bound call work great.
First, I'd point out that your initial question didn't clarify what you had done to cause this issue, namely removing your OBi, installing a new one and configuring it, then plugging your old OBi back in. Totally different perspective than "my OBi stopped working".
Given that it worked fine, then didn't, after you configured the new one, leads on to think that configuring the new device caused the issue. Did you configure the new device via the OBi site or via a direct web connection to the OBi device? Have you tried calling the NEW Obi's GV number and see if that makes your phone ring? Have you gone into the web interface of the box and seen if GV is connected?
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