Calling from Google Voice using OBi (solved)
Rick:
Okay, it's now clear to me. The issue is when you try to use your GV account to PLACE A CALL to a number, and want it to ring the house phone for you to place that call, it doesn't do so. Got it.
Yet the house phone rings fine when someone calls you. And if you pick up the housephone it makes a call just fine. The ONLY issue is that the GV account doesn't ring the house phone when you try to initiate a call from within GV.
My comment about telling me how to place a call was if you try to call your own phone number, so it's not relevant to your issue.
Are you absolutely positive that you're logging into the right Google Voice account, the one that you setup with your OBi?
jeff@jeffmusto.com:
Yes I am absolutely positive I am logging into the right GV account. I have been using a OBi for over 2 years and VOIP for over 5 years and I have had a GV number since before it was called Google Talk so I am somewhat familiar with all of this. It just does not make sense to me.
What do you think about resetting the OBi back to factory settings and starting over? I am at a loss of what else to do.
Rick:
That can't hurt, but have no idea if you'll have a different result. Since it works fine making and receiving calls, it would seem the issue isn't with the OBi, but...
jeff@jeffmusto.com:
But if it is not the OBi what else could it be? I do not think it is GV because all of the other numbers work just fine. I am also thinking of removing Google Chat as one of the numbers in GV but I am unsure of how to add it back in. Do you have any ideas on this? It is not like adding a regular number
Rick:
Quote from: jeff@jeffmusto.com on August 17, 2012, 10:03:03 am
But if it is not the OBi what else could it be? I do not think it is GV because all of the other numbers work just fine. I am also thinking of removing Google Chat as one of the numbers in GV but I am unsure of how to add it back in. Do you have any ideas on this? It is not like adding a regular number
You're asking a lot of GV questions on a forum for OBi ;) Googling I found your answer as to how to add it back: http://productforums.google.com/forum/#!topic/voice/ibKL0yEEaDE%5B1-25%5D
Give that a shot.
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