Calling from Google Voice using OBi (solved)
jeff@jeffmusto.com:
Thanks for the link I will give it a try in the morning.
Seems that 80% of the OBi users are GV users so I thought this would be a very good place to ask the question. Doing it in a public forum helps everyone when the question is answered correctly. Again thanks for the link.
jimates:
If I try and have it ring my OBi phone it does not ring but the call still goes through but I am not connected to it, the people at the number I am calling hear nothing.
The call you place using "click to call" should not even ring the other person's phone until you have answered your forwarding phone. You say your Obi doesn't ring, but somehow the call is being answered or the call would not be delivered to the other party.
jeff@jeffmusto.com:
Quote from: jimates on August 20, 2012, 09:40:48 pm
The call you place using "click to call" should not even ring the other person's phone until you have answered your forwarding phone. You say your Obi doesn't ring, but somehow the call is being answered or the call would not be delivered to the other party.
This is exactly what is happening. I click to call and the call is going through even thou my OBi phone has not rang and I have not touched it. The person on the other end answers and nothing is there..
If I chose one of my other GV connected phones when I click to call everything works fine and I can make a normal call. I click to call, the phone I have selected rings, I answer and my call goes through.
I am really at a lost on what to do about this. Any thoughts anyone has would be appreciated. ???
jimates:
Have you tried opening your gmail and receiving a call there to see if it works correctly?
You can delete the google chat as a forwarding phone. To add it back, just make a phone call from within gmail.
Remember, when you delete it and add it back you may need to edit your groups because the new add will automatically add it as a receiving phone in every group you have.
jeff@jeffmusto.com:
<<Have you tried opening your gmail and receiving a call there to see if it works correctly?>>
I am not sure of how to receive a call from gmail. Can you explain how to to this. Right now I can receive calls to my OBi phone (GV number) with no problems.
I did delete the Google Chat forwarding phone and added it back in by making a call from my gmail account. I then went into the setup of GV and added it back as a forwarded phone but it did not help, I still have the same problem.
I did notice something interesting on my OBi 110, when I try to connect to my OBi from GV the second green light from th e left on the OBi blinks like crazy but the phone never rings. I did pick up the phone to check if maybe the call was going through but not ringing but there was just a dial tone and no call.
Maybe the next thing I should try is a hard reset of my OBi and then reconfiguring it. Any thoughts on this?
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