Calling from Google Voice using OBi (solved)
jimates:
open your gmail page and call your google voice number. It should ring on your computer.
jeff@jeffmusto.com:
<<open your gmail page and call your google voice number. It should ring on your computer.>
Yes receiving a call in gmail works fine. Any other ideas?
jimates:
Quote from: jeff@jeffmusto.com on August 21, 2012, 06:05:45 pm
<<open your gmail page and call your google voice number. It should ring on your computer.>
Yes receiving a call in gmail works fine. Any other ideas?
Did you get the call screening when answering in gmail? I guess resetting the Obi is the next step.
jeff@jeffmusto.com:
Yes I did get the call screening on the line that I was using to call my GV number.
Can you tell me the proper way to do a hard reset on the OBi 110?
I am assuming I go to my dashboard, delete the device, do a physical reset of the OBi and then go back in to my dashboard and add it again. Is this correct?
jimates:
Did you get the call screening announcement on your computer when you answered (press 1 to accept ...........).
Without reading back through the thread, if you didn't already try just deleting the google voice service you are having trouble with, do that.
From the dashboard click on the device, then click the trash can to the right of the google voice account and delete the service. Then set it up again. If you still have problems you can then do a hard reset.
Hard reset:
You don't have to delete the device from the account.
There is a hole on the bottom of the device. Beneath the hole is a button. Using a paper clip, press and hold the button until the unit restarts. Make sure you hold it long enough, 20 seconds.
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