Did my Obi110 die?

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dabluesguy:
Thanks. Tried factory reset again, still no go. No dial tone, won't reconfigure SP1 for GV. Have 1 green light, middle one flickers every now and then. Don't know how it could just die all of a sudden. Was working great. Anyone know how long the warranty is? I purchased in May. If it's 90 days I guess I'm SOL. Not sure I want to purchase another. Could start getting expensive if they go out every so many months. I guess its back to Vonage.

jjtricket:
Besides the factory reset try and use a different power supply, that was my problem!

dabluesguy:
The power light is solid green. Not sure how that could be my problem. I contacted support and they had me put Obi in DMZ per this link http://www.obihai.com/FAQ.html#ports-to-keep-open-on-my-router

Done, power cycled all, still no go. Waiting to hear back from support as to what to try next.

dabluesguy:
Update: After putting Obi in DMZ, support was able to determine remotely that unit was hosed. They are sending replacement. Excellent support team. Fast and effective!!

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