I purchased a Obi110 not even a month ago. I hooked everything up and configured SP1 with Google voice and SP2 with
VoIP.MS (for 911 service) without any problems. Everything worked fine and I was extremely happy. BTW, I am not using the line port on the Obi110 as it replaced my landline.
Today I suddenly stopped receiving a dial tone. All the lights on the unit looked normal as did the information when logged into ObiTalk. I tried doing a factory reset by depressing the reset button for at least 30 seconds, which successfully reset the unit, but that did not do anything for me. I deleted the configurations for SP1 and SP2 to see if that would help. When reconfiguring them I get "service not connected" and still no dial tone.
I tried factory resetting it a second time and then having only the power cord inserted and the telephone. Still no dial tone. I then inserted the network cable which gave me a green flashing light, but again no dial tone. All of the LEDs on the unit appear normal and it appears to bootup normally when watching them. I know it's not the phone as I've tried 2 different ones on the phone port.
At this point I'm convinced it must be the Obi itself. Does anyone have any other ideas? Where do I go from here?
Thanks in advance.