911 Setup
Johnny:
Thanks RonR,
I did as you suggested and it seems to have taken.
There is however a red exclamation point next to the outbound call route and also next to the Primary line box. Not sure if they were there before this change or not.
Also, after copying and pasting the modified info into the outbound call route, both boxes to the right are unchecked, is that ok?
I really appreciate all this help.
Thanks
RonR:
Try this explanation:
http://www.obitalk.com/forum/index.php?topic=458.0
Johnny:
Thank you RonR,
I think I'm good to go. I will call the local emergency number to test these new settings as you suggested.
I think I'm starting to see the light :)
Faintly though......................
Dixon:
Johnny, if you only have an outbound account with callcentric, you should put your call back phone number in the address field 2 in the callcentric 911 setup. The first test I did to 911 had a invalid callcentric number (my account number I think. I only have outbound CC.).
My address field 2 now has "Unit PHONE_xxx-xxx-xxxx" which is my GV number. Very important to have a call back number.
Johnny:
Hi Dixon,
Yeah, I have the "pay per call" account. Cost me a total of $8.00 with no monthly fees.
So after putting in the call back number in the address field 2, did you retest to see if that fixed the problem?
Also, in address field 2, did you put it in exactly like this:
"Unit PHONE_xxx-xxx-xxxx"
I would be substituting the x's for my GV number?
Thanks
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