911 Setup
Dixon:
When I put my phone in address 2 and hit next, one of the suggestions was that "Unit PHONE_xxx-xxx-xxxx" format. So I kept it. I didn't do an actual test to 911 with that change. But I am sure it will show up on the 911 call center screen.
Put your GV # in where the x's are.
Don't do a test until you recieve an email conformation that your 911 changes are in effect. It doesn't take long, like an hour maybe.
Johnny:
Dixon,
Thanks for the info.
I'll check it out.
Thanks for starting this thread also.
Dixon:
Your welcome :D
You said you paid $8.00 for and outbound account with no monthly fees? That is with www.callcentric.com? There is a $1.50/mo. charge for e911.
Johnny:
Dixon,
Yeah, you're right, I forgot to mention the $1.50/mo. 911 charge.
Sorry.
shadow700:
Quote from: Dixon on March 17, 2011, 12:16:37 pm
Not using the line port. I have a landline that's only connected to the home alarm.
I tested the 911 and hung up fast. There was no ring, but I think it said "connecting". IDK. Checked the history, looks fine. I had my police scanner on in case they were coming ;D
Don't do that as you are not actually doing an end-to-end test. You don't want to find out that there is an issue when an actual emergency arises.
Next time, just call and announce that it is not an emergency. Tell them your phone provider was supposed to update your 911 information and you would like to verify that the information on their screen is correct.
They should then ask you for your name, address you are calling from, and some other information. My operator asked me if I wanted to add any additional information to the record (like cell phone number for callback, etc).
If you are not comfortable calling 911 when it is not an emergency, call the non-emergency number for the police or EOC and talk to them first. They might have an alternate procedure they wish you to follow.
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