without phone 1 week, help.
pc44:
If you need to setup SP1, take a look at some of the links in my signature below. There are several guides, as well as screenshot tutorials, for setting up SP1.
You mentioned a tracfone setup, but I am unaware of how that works with the OBi's. Either way, if and when you want to work on the OBi again later, just let us know!
pc44 :)
gloria:
I'm back to try again.
sp1 says offline
sp2 says online
pc44:
Well, that didn't take long. :)
Please use these instructions to set up your OBi. You may want to read some of the setup guides in my signature below to properly familiarize yourself with the basics of the OBi interface and setup.
pc44
gloria:
well I've gone over all the set up tits and instructions many times. I follow it all. I ended up with sp1 offline
sp2 offline
I get a dial tone. I did the echo test, the phone works fine on that.
I dial a number and get voice,,,there is no service.
what can I do to get sp1 online?
pc44:
To get SP1 online, I would strongly suggest setting it up again. Go through the steps to configure GV on SP1. If you want to troubleshoot your existing setup, we will need more information, such as your Service Provider status for SP1 when you go to Status -> System Status -> SP1 Service Status -> Status. It should say Connected, Not Configured, or Backing Off. These messages can help with troubleshooting.
Alternatively, if SP2 is functioning and Connected, you could easily set SP2 as your Primary Line, and you would be instantly good to go. To set SP2 as your Primary Line, go to Physical Interfaces -> PHONE Port -> PrimaryLine.
pc44
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