without phone 1 week, help.
gloria:
tried to reconfigure and it shows pc online, soft phone not connected
pc44:
Good! Well, not "good" but progress. Next question... are you able to log in to either your OBi Device Webpage or your OBiTalk Portal? If so, please tell us what you see on the System -> System Status page for your SP1 and SP2 provider status.
Thanks,
pc44
pc44:
Quote from: gloria on August 17, 2012, 09:43:07 am
tried to reconfigure and it shows pc online, soft phone not connected
I think that is okay, because I do not believe you are using a softphone in your setup. Please also let us know which VoIP provider(s) are you using? Google Voice or who?
pc44
gloria:
google voice. The guy who set up plugged cable phone line into obi. static.
but worked. guy on phone, (i still had one) told me to plug phone directly into obi. no static, dial tone, no service
pc44:
Please tell us what you see on the System -> System Status page for your Google SP status. It should say connected.
On the OBi110, there are two ports for the telephone line. Which one are you plugging your telephone into?
pc44
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