OBiAPP & X Lite Setup Configurations?
GregoryZ:
Yes.
Isn't that that same number that shows on your OBiTALK Portal, and in the OBiAPP?
They all should be the same.
-G
tavie888:
Hello GregoryZ,
This 200xxxxxx is shown next to Voice Gateway in OBiAPP. It's also in OBi DashBoard (or OBi Portal?), the line below Soft Phone.
jimates:
Quote from: tavie888 on August 23, 2012, 09:58:06 pm
Hi everyone,
I took another look at my OBiAPP. The Voice Gateway number is 200xxxxxx, NOT the 290xxxxxx figure as suggested by RonR. Perhaps this is why I cannot make X-Lite to work.
If this is so, how should I change the Voice Gateway number?
Thanks in advance for your help.
Obitalk numbers start with 290, Obi110's have numbers starting with 200, Obi100's have numbers starting with 300 & Obi202's have numbers starting with 500.
GregoryZ:
As it should.
The "Gateway" used by the OBiAPP, is your OBi Device. What ever the number may be. Just know that it is what it is, and the number in the instructions that RonR gave, was an example. (Jimmates just posted the way the number system is set up, before I finished typing)
When setting up X-Lite or any other Softphone, and you are using the OBiAPP, you will enter your OBi Softphone Number as the User Name, and not the Gateway number.
OBiAPP knows it's Gateway, but X-Lite needs to know the User Number to send to the Gateway. (If that makes sense to ya)
I hope that helps.
-G
tavie888:
Hi GregoryZ,
1. The following is from RonR's Reply#14 in OBiAPP for PC X-Lite setup guide:
Quote
If you can successfully reach the echo test at **9 222 222 222 from X-Lite 4, verify that OBiAPP for PC has its Voice Gateway set to the OBiTALK number of your OBi110. Then verify the following setting in your OBi (this assumes you have SP1 set as your PrimaryLine):
Voice Services -> OBiTALK Service -> InboundCallRoute : {290123456>(Msp1):sp1},{290123456:aa},{ph}
where 290123456 is the OBiTALK number for your OBiAPP for PC.
2. In setting up X-Lite, I use UserID=290 xxx xxx NOT 200xxxxxx
3. X-Lite has been showing "Enabling account. Please wait..." for hours. Its Help > Troubleshooting section >Audio tab:
* cannot connect to SIP server, etc.
In the mean time, I just installed 3CX soft phone connected directly to voip.ms and it just works.
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