Just received my OBi202 a few days ago and immediately set it up with GV, smooth as butter and everything worked as expected. Like many I did mucho research for a e911 solution and have decided to give Anveo some testing for incoming (eventually going to port a landline) and outgoing e911 while using GV for all other outgoing. Welp, running into the issue in the subject. Before I received the OBi I was all set to dig deep into the advanced settings to make e911 work since I had read many threads on how to ensure the OBi ATA would dial out on SP2 when it saw the 911 string so imagine my surprise when I went to set everything up and there was actually a template for Anveo along with a tick box to make it the primary outbound channel for emergency calls! Imagine my bigger surprise when using the template didn't actually register my info with Anveo
No biggie I thought to myself, I had several threads in these forums saved as reference to do the custom config and Anveo had settings for the OBi100 in their FAQ. I was a bit concerned since some setting strayed from the template such as the ProxyServerPort using 5010 instead of 5060 but I figured I'd give it a shot and see if I could at least authorize it and then run some incoming tests with the final test being to schedule a 911 call with my local facility. Still a no go, same error. My assumption is that I don't need to do anything on the Anveo side other than register and purchase a plan & number but maybe that is an incorrect assumption.
Why the long rant? Well I didn't want you to think that I did no research prior to reaching out for help. Although I'm a newbie to VoIP I'm not a newbie to tech in general. I hope someone can help me through this temporary hurdle.
Thanks!