X-lite app does not ring for incoming calls
n-bee-r:
The X-Lite (v4.0) app on my PC does not ring for incoming calls. However I can place outbound calls from X-lite through OBI device. What other configuration is missing in X-Lite to ring for incoming calls? ???
obi-support2:
Have you installed OBiAPP on your PC and followed the setup instructions from OBIHAI.com to make your X-Lite work with the OBiAPP?
OBiAPP is a middleware (Windows only at the moment) that bridges the SIP signal coming from your Xlite to the OBiTALK network; that's how you normally place and receive calls on your Xlite over the OBiTALK network. I assume this is the way you want to use X-Lite with OBi.
n-bee-r:
Yes, I followed the (screenshots) instruction for X-lite after installing the ObiApp middleware. As I said earlier, I can make outbound calls from Xlite through Obi. The issue I'm having right now is X-lite is not ringing for any incoming calls, only the phone attached to OBi device rings.
obi-support2:
If the phone attached to the OBi device rings, that means your "incoming" call is calling a 200xxxxxx number, correct? The OBiAPP however is a softclient, but with a different OBi Number starting with 290xxxxxx.
You can check your OBiAPP softclient number by right clicking the OBiAPP icon (Windows system tray), select Properties, and take a look under the MyOBi Tab.
You MUST also configure the X-Lite SIP Accout User-ID to use the same softclient OBi number (290xxxxxx).
But since you can call out, you probably have done that correctly already...
Just note that we cannot ring both your OBi device and the soft client simultaneously, by calling just the OBi device's obi number.
jimates:
@ n-bee-r
the softphone is an endpoint just like the Obi, except it only works on the Obitalk network, it doesn't configure with google like the Obi does. If you want calls to ring it you will have to set the Obi to forward calls to it.
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