When I first setup the device and add device from obitalk home page, I hang up the phone after connected by dialing **5 4235, then saved the line displayed a message "line not active etc." something like that, the configuration page only has:
- OBi No.
- Device Display Name e.g. Home, Grandma, Timbuktu
- OBi Voice Gateway
and it has a device number that is not the same as the number I have on the actual device.
So I redo the add device again, this time I saved the device before hang up the phone and it took me to the configuration page, where I can add google voice etc. as well as many other information. This device then has the same device number that I have.
This appears to be a setup trick/bug that I only got through by guessing but not explained in the document in the box.
Now when I tried to delete the first device, I couldn't find any way to delete it, it take one of the sp number, doesn't it?
If I go to the speed dial page, it lists both devices but the first device that apparently wasn't added correctly is grey out, only the second device which added later on has a red cross next to it, I guess for deletion. Why am I not able to delete the first device?
Is there a Obitalk support line I can call in to obtain help for this, or an online chat? I've put in a support ticket though.
update: now I've deleted my correct device, but still can't delete that failed "added device". I've renamed that device to "how can I delete this?" so support agent can find it.