Need help in troubleshooting outboundcallroute and digitmap
mish:
I just read the callroute and digitmap portion of the admin guide. Hardly an expert, but trying to see why 011xx. i.e. numbers that begin with 011 are not going through to SP4 registered SIP service provider.
My understanding is as follows:
PH2 digitmap has to allow a number dialed using PH2 (phone attached to Phone port 2 of Obi202). Mine is as follows.
([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|**8(Mbt)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli)|(011xx.))
PH2 outboundcallroute then decides where to send the call. Mine is as follows.
{(011xx.):sp4},{911:sp3},{([1-9]x?*(Mpli)):pp},{(<#:>):ph1},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli}
sp4 digitmap then has to allow the call to go through. My ITSP Profile D General digitmap is as follows.
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
But when I make a call to a number that begins with 011xxxxxxxxxxxx I get an error message - The number you dialled (the number is then read) was rejected by the service provider - reason is 404.
I suspect that the number is being rejected by Obi202 itself.
Can anybody decipher the above digitmaps and tell me where the call is failing?
By the way, PH2 primary line is also SP4. And 011xx. should be sent to sp4 based on the outbound call route that I have pasted.
Thank you!
mish:
I changed the settings to this and still the same error.
Modified Ph2 Oubtbound
{911:sp3},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(xx.):sp4}
Phone2 digitmap
(xx.)
ITSP 4 Digitmap
(xx.)
Should not 011xxxxxxxxxxxx go to sp4 and be passed on to the SIP provider?
jimates:
your call history will tell you exactly what the obi did and where it sent the number.
if the number is rejected by the service provider it is usually delivered in the wrong format. The call history will show you exactly what number the obi sent out.
mish:
Where can I look at Obi202's call history? I guess if I am trying to program I need a debug engine. :)
Btw, 00xxxxxxxxxxxx goes through to sp4.
---
Edit:I found the call history! Now, at least I can debug and hopefully meet my basic routing needs. Will reach out for help - which I fear I might still need.
Thank you.
jimates:
I found a post by RonR. I edited it to reflect sp4. Perhaps you can see how the rule relates.
Assuming Google Voice on SP1 and VoIPxxxx on SP4:
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
Service Providers -> ITSP Profile A -> General -> DigitMap:
(<1aaa>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|1xxxxxxxxxx|<**4>011xx.)
where aaa is your local area code.
7/10/11 digits -> SP1
011+ -> SP4
When you dial any number starting with 011, this number will first be processed using the PHONE Port DigitMap (which references Service Providers -> ITSP Profile A -> General -> DigitMap via Mpli). **4 will be prepended to the dialed 011 number. The resulting number will then be processed though the PHONE Port OutboundCallRoute, which will remove the **4 before sending the remainder out SP4.
your primary line itsp digit map should have this rule in it
|<**4>011xx.)
when you dial 011xx. from the phone port the obi will prepend **4 to the number and process it, then the outbound call route will strip the **4 and route the call to sp4..
My itsp general digit maps are
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1814>[2-9]xxxxxx|011xx.)
I have 7 digit dialing so my area code is in there. To route the 011 calls to another sp I would edit it to
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1814>[2-9]xxxxxx|<**4>011xx.)
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