obi100 -status offline and googlevoice connected?

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rsriram22:
my dashboard shows my obi as offline (yellow/orange icon) and the SP1 (google voice) says 'connected'.. i think they are supposed to indicate the same status?

jimates:
it isn't as common as it once was for Obitalk to show the device as offline when it is actually online, but it still happens. It must be a loss of communication in the provisioning process. It is just a false indicator, doesn't affect the operation.

rsriram22:
google voice works just fine. but the obiservice won't pick up any obi-to-obi calls... all the LEDs look good (solid green for DHCP,2nd one blinks at times indicating some activity..)...

anyone thinks a reset may help it? just want to try other avenues(if any) before a reset/contacting obi support..

Burton:
Did you perhaps setup Google's 2 factor authentication?

If so you need to use an application specific password, not your main Google password.

That plus an extra reboot fixed the problem for me...

jimates:
Quote from: rsriram22 on September 07, 2012, 07:09:34 am

google voice works just fine. but the obiservice won't pick up any obi-to-obi calls... all the LEDs look good (solid green for DHCP,2nd one blinks at times indicating some activity..)...

anyone thinks a reset may help it? just want to try other avenues(if any) before a reset/contacting obi support..

When the device shows offline at Obitalk, that is the state of the Obitalk service. The device can be "offline" meaning the device's Obitalk service is offline; All other services on the device can be connected and operating properly. This is because the device and it's services, except Obitalk service, can be entirely independent of Obitalk/Obihai.

Did you reboot the device? Unplug the power and plug it back in.

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