not getting any calls

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doodles:
obi110- i can make calls but cannot receive anything, when someone calls, after a series of rings it goes to voicemail.

I have google chat checked and have been searching forums but can't find a fix

please help!

QBZappy:
doodles,

Welcome.

Does the call show in the call history? If so you may need to verify if the {ph} is in the inbound call route of what ever SPx the call is coming in on.

doodles:
yup, all calls are showing in history, and yup i'm a newbie, can you explain how to verify the inbound call route?

doodles:
oh, i think i figured out what you meant and yes, sp1 xInboundCallRoute has ph listed

QBZappy:
doodles,

If it is in the call history and the {ph} is referenced in the inbound call route, the phone should be ringing. Have a look at the phone. Make sure the phone cable ends are properly inserted, and that the phone is in good order. (batteries, anything else you can think of). Perhaps try another regular analogue phone.

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