Updating OBI100

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ceg3:
My new OBI100 keeps downgrading its firmware from build 2719, which is the latest, to 2711.  I have successfully updated the firmware several different ways and every time the device reboots itself after a few minutes and downgrades to the prior build, 2711.

Just in case someone else runs into this I will update this posting.  Oddly enough, after  multiple attempts to update my OBI and hours after trying, it out of the blue updated itself after I ended a lengthy phone call.

OBiSupport:
Please contact Obihai Support team.
The Obihai tech support team can definitely help you resolve this.
Support Request Form: http://www.obihai.com/supportTicketForm.php
Email: support@obihai.com
Phone: +1.408.634.5904
Support Web Page: http://www.obihai.com/support.html

ceg3:
My issue was resolved right away, but I wanted to make note that the latest build, 2721 was installed automatically.  I logged in the day the post about getting the new update went up and when I checked my OBI had already done it for me.  That's what I call service! :)

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