Digit Map Help needed.
Lavarock7:
Just a thought. I am assuming that the number you are dialing is an inbound general VM number that many people use. If your call goes out GV to the voice mail system, the voice mail system sees the Google Voice number and thus asks what mailbox you want, because they don't recognize the number.
If you call through your POTS line, the caller ID is correct and their system uses that to direct the call into the proper mailbox already.
GV does not allow you to change the Caller ID presented to a called party.
As an aside: Some VOIP services allow spoofing of a Caller ID and that is why you ALWAYS want a password on a voice mail box. Someone could spoof your phone number and just listen to your VM if there is no password.
azrobert:
I just had a thought you might consider.
I'm making several assumptions here.
First, it appears you had one phone line before you purchased the OBi110.
With one line you don't have a lot of people in the office.
Now, it sounds like you have all the phones connected to the OBi110 phone port.
You now have two lines (GV and POTS), but you can only use one line at any point in time, since all the phones are connected to the OBI110.
I told you I was making a lot of assumptions.
Buy another phone.
I was at Costco today and they have a cordless phone with 3 handsets for $50.
Here's a phone with 1 corded and 5 cordless handsets for $68.
http://www.obitalk.com/forum/index.php?topic=4092.0
Connect the new phone directly to the POTS line.
Now you can use both lines simultaneously.
The OBI110 can still be connected to the POTS line, but someone on the OBI110 connected to the POTS line would tie up both lines.
GregoryZ:
azrobert,
You're pretty good on your assumtions. :)
I work at an RV Park. There is usually only one person in the office at a time. But, there are Three of us here. It's the other two that are rather set in thier ways. :)
Yes, there is only one Phone line. And a Fax that comes in. (I'll work on getting it in the mix later)
I haven't installed the OBi just yet. I'm trying to make sure that all is working before I do. I hooked it all up the other day just for a test, and that is when I discovered the Voice Mail hick-up. :)
I saw the link for the Corded and 5, on another post. (I think it was from Jimates.) We really don't have a need for it here. I appriciate your thoughts though.
My objective is to simply reduce the Long Distance Fees. We return calls from all over the country. I'm hoping I can incorporate our Fax on SPA 2 later, for the same reason.
We already have an established phone number. It is on all kinds of Printed Material, Business Cards, and of course on the Web Site. My obstical is going to be to convince the Owners to allow for a different Caller ID on any Out Going calls, and of course the possibility of having to get Voice Mail from both our current carrier, and GV if a caller returns a call by choosing the number on thier caller ID instead of the number we ask them to call us back on, in the event of Phone Tag. :) (Does that make sence?)
Maybe later, we can port our number to GV, but we all know what kind of nightmare Porting can be. And ... Who knows what it could cost us in 2013. Being that it is a Business Line, I'm not sure I am ready to make that kind of a pitch to the Owners yet.
As for the OBi110 workings... All I need to do is make sure that the Out Bound call to the existing VM gets placed via Li.
Did you get a chance to look at my digit map I modified with your suggestion, above? Will it work the way I have it?
Thanks!!
-G
Ostracus:
Local Calling Guide (yes folks it takes a database to untie a Gordian knot).
GregoryZ:
Nice Link, Ostracus.
I looked up the Local access from my Area Code and Prefix. There are a Lot of them. No wonder I get even begin to guess which ones to dial direct, and which ones to add a "1" to. :)
-G
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