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Obi202 Quality and Porting to Google Voice?

Started by tpir72, September 07, 2012, 11:32:05 PM

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tpir72

Hi,
   I have two OOMA Hubs that consistently drop calls, become distorted and have a number of echos. Brand new cable modem and brand new router. I want to use the new Obi202.
   Both Newegg reviews are not favorable. We have had enough of OOMA. I'm really close to going back to Vonage.
    Should I be equally concerned about these reviews?

Also, how can I port my home numbers to Google Voice. They are not cell phones. Is there a work around to do this?

I really don't want to spend another $80 for an Obi202 with the same results.

Any observations are appreciated.

Regards,

Terry

Ostracus

You may want to do a line quality test first multiple times during the day and average.



tpir72

OK, here's the test results. Two of the four tests failed the onsistancy check @ an average of 50%.


Download speed
   * 14500 Kbps

Upload speed
   * 5381 Kbps

D/load COS
   * 55 %

U/load COS
   * 68 %

Min RTT
   * 58 ms

Max RTT
   * 66 ms

Avg RTT
   * 61 ms

RTT Consistency
   * 87 %

Max Delay
   * 224 ms

Avg Delay
   * 1 ms

Effective Speed
   * 16985 Kbps

Route Speed
   * - Kbps

Forced Idle
   * 50 %

Route Conc
   * 1.1

Download test
   * s

Upload test
   * s

Test
   

voipqualitytest


Download speed
   * 14556 Kbps

Upload speed
   * 5476 Kbps

D/load COS
   * 62 %

U/load COS
   * 44 %

Min RTT
   * 56 ms

Max RTT
   * 65 ms

Avg RTT
   * 60 ms

RTT Consistency
   * 86 %

Max Delay
   * 195 ms

Avg Delay
   * 1 ms

Effective Speed
   * 17108 Kbps

Route Speed
   * - Kbps

Forced Idle
   * 50 %

Route Conc
   * 1.1

Download test
   * s

Upload test
   * s

Test
   

voipqualitytest

Download speed
   * 14793 Kbps
Upload speed
   * 4757 Kbps
D/load COS
   * 50 %
U/load COS
   * 42 %
Min RTT
   * 59 ms
Max RTT
   * 71 ms
Avg RTT
   * 64 ms
RTT Consistency
   * 83 %
Max Delay
   * 223 ms
Avg Delay
   * 1 ms
Effective Speed
   * 17922 Kbps
Route Speed
   * - Kbps
Forced Idle
   * 54 %
Route Conc
   * 1.2
Download test
   * s
Upload test
   * s
Test   

Los Angeles

DOWNLOAD SPEED

15.96Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

3.6Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

47ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

5ms

Jitter: the variation over time of the latency across a network.


New York

DOWNLOAD SPEED

15.96Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

3.67Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

93ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

3ms

Jitter: the variation over time of the latency across a networ


Chicago

DOWNLOAD SPEED

16.95Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

5.2Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

80ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

1ms

Jitter: the variation over time of the latency across a network.


San Francsico

DOWNLOAD SPEED

16.61Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

5.22Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

34ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

10ms

Jitter: the variation over time of the latency across a network.


Seattle

DOWNLOAD SPEED

13.58Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

4.96Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

46ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

2ms

Jitter: the variation over time of the latency across a network.


Dallas

DOWNLOAD SPEED

10.69Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

4.6Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

71ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

2ms

Jitter: the variation over time of the latency across a network.


Atlanta

DOWNLOAD SPEED

9.96Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

3.85Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

84ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

2ms

Jitter: the variation over time of the latency across a network.


Washington D.C.

DOWNLOAD SPEED

9.72Mbps

Download Speed: the maximum quantity of information that can be received by your computer from the Internet.

UPLOAD SPEED

4.18Mbps

Upload Speed: the maximum quantity of information that can be sent by your computer to the Internet.

PACKET LOSS

0%

Packet Loss: occurs when data units, or packets, fail to reach their destination.

LATENCY

96ms

Latency: the time it takes for a packet of data to make a round trip between two designated points.

JITTER

5ms

Jitter: the variation over time of the latency across a network.





CoalMinerRetired

#5
Here's a second test: http://voipqualitytest.com/

Run it, wait until it completes, and have a look at the summary tab for the Connection Summary/Test Audit Report. Then read through the explanations and suggestions.  Click on the things it points out as potential problems.

There's no need to post the results here, I don't know what to tell you to do or try next, the idea is 'teach a man to fish so he can feed himself' rather than 'give him a fish for so he can eat for a day.' However, some general suggestions might help: Is it your home network, it it your firewall, do different DNS servers help, is the problem with your ISP?

From your original post:
> how can I port my home numbers to Google Voice. They are not cell phones. Is there a work around to do this?
There are boat loads of explanations around, including on here (one example) explaining how this works.  To summarize without the details, GV only ports from a few select call/mobile carriers (TMobile, Verizon, AT&T etc.). This is the official explanation from GV. So you have to port in two steps, landline to TMobile (or whatever), then TMobile to GV.  There's no guarantee that a number ported to TMob can be ported to GV (some 'rate centers' are not served), the only way to tell is to try it, worst case is you have to port back to a landline or to a different VoIP provider.

There's also the GV Forum for 'Porting a Number to Google Voice' here, see for example this person who did it.

tpir72

Thank you very much!

This was a perfect setup link for GV:

There are boat loads of explanations around, including on here (one example) explaining how this works http://www.obitalk.com/forum/index.php?topic=1051.0

Regards,

Terry