Long delay when dialing out
PaulOF:
Hi all,
I'm a bit of a newbie to OBi so go easy. I bought an OBI110 in the US and brought it to my dad's house in Ireland. I configured 2 US GV #s on it but it is programmed to dial out using the local POTS line by default. I am running all default settings (i.e. I haven't tweaked anything in the expert config etc). I am running firmware update 2711 (i.e. almost the newest).
The only problem is, when he dials out to a regular local #, there is a long delay of about 15 seconds before he hears a ring tone (for a second or two he hears a US style ring tone but it quickly switches to the Irish style ring tone which is ok). But this delay is quite annoying, annoying to the point that anyone else using his phone invariably hangs up and dials again. Note that he gets a dial tone right away, that's not the problem.
A search of the forum indicates that maybe the solution lies with messing with the DigitMap parameter but Ireland, like most Euro countries (I think) has a lot of variability in phone number lengths (2 and 3 digit area codes (all beginning with 0) and 6 and 7 digit phone numbers, not counting international and 1800 calls) so this might seem difficult.
Any Advice appreciated, thanks in advance,
Paul
jimates:
While trying to figure out how to fix it maybe try this.
Pressing # will connect the phone port directly to the POTS line. You will hear a second dial tone, which is that of your local telco. From there everything should be as if the Obi doesn't exist.
ianobi:
Paul,
Good ole jimates has given a good practical solution while you think about this wordy long term solution :)
Your assumptions are correct regarding the delays. In all of the default digit maps there is an xx. rule. This means “any number of digits”. It is a catch-all rule for any numbers not matched by more specific rules in the digit map. The problem is that using xx. the Obi does not know when you have finished dialling, so it waits for ten seconds, then it assumes that no more digits are coming and sends the number out. For the Line Port this means 10 secs plus time to seize the line and send out the digits. The Obi defaults are all set up for North American number formats, so not much your dad dials is going to find a match. I’m in the UK, so I’m used to these problems.
Before we get into the complicated part: If your dad presses # after he dials any number, then this tells the Obi he has finished dialling and it will send the number out almost instantly.
First sort out the emergency numbers:
Select the Obi in Obi Dashboard, then Obi Expert Configuration, then Enter Obi Expert. In each case where you want to change a value, first uncheck both the boxes to the right of that value and leave them unchecked. When you have finished making changes on each page, press submit and wait a few minutes for the Obi to reboot.
Physical Interfaces > Phone > Phone Port > Digit Map
Delete 911 replace with 999|112
Physical Interfaces > Phone > Phone Port > OutBoundCallRoute
Delete 911 replace with 999|112
This rule in the OutboundCallRoute {(<#:>|999|112):li} makes 999|112 a special case and sends them directly to Line Port and out to your PSTN line with no action from digit maps. The rule also gives you PSTN dial tone if you press #. As per jimates post.
Here’s a first attempt at numbers going out to POTS:
Physical Interfaces > Line > Line Port > Digit Map
Delete existing digit map and replace with:
(xxxxxxS4|xxxxxxxS4|0[1-9]xxxxxxxxS0|xx.)
This means that any six or seven digit numbers go out to line after a four second delay. Ten digit numbers starting with 0, but not 00, go out to line instantly. All other numbers use the xx. rule, so wait for the ten seconds.
This digit map can be further fine tuned for numbers your dad dials regularly.
To use the GV numbers you will have to dial **1 or **2, then the default digit maps should work ok.
There are ways to automate dialling the GV numbers with no ** codes. Also, there are further ways to cut the delays going out to line, but I reckon that’s enough to take in for one post :)
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