Using Obi100 with SimonTel GVGW
DrewMan:
Attempting to set up the following:
Simon Telephonics Google Voice Gateway access from my Obi100 so that I can have inbound caller number and name. I have registered my GV number with SimonTel and corrected registered on SP2 the SimonTel credentials... checking use SP2 for outbound calls. I have confirmed it is using the SimonTel GVGW for outbound calls by dialing 1186 for GV voicemail.
Problem is that I am not receiving caller name (I still get number). SP1 is still configured for the same GV number. I have been told to unconfigure that, but when I do my handset does not receive any inbound calls (go to GV voicemail).
Any ideas on what the correct config should be? Should I have SimonTel in SP1 and nothing in SP2?
Any thoughts, suggestions are most appreciated.
- Drew
jimates:
If you still have the same google voice account configured on sp1 then the Obi is likely signed in for it. Only one log in per account, so ST can't be signed in on that account.
Disable the account on sp1. You can do this without deleting the account by turning it off
voice service -> sp1 service -> sp1 service -> enable
uncheck all the boxes for that setting. You may have to reboot in order to get ST to sign into the google account.
DrewMan:
Thanks much. I did this... disabling SP1. Calls go out through SP2 (ST), but inbound calls do not ring the handset but ring 4 times before going to GV voicemail. Somehow I have to set OBI to route inbound calls to SP2. Any ideas?
- Drew
jimates:
You don't set the Obi to direct calls to sp2. You set up your incoming service on sp2, then set the Obi to ring the phone port when calls come in on sp2.
Normal set up for this would be.
Do not configure google voice normally on the Obi. (or disable it if it is already set up)
Configure your google voice at ST as directed by ST.
Configure the ST gateway as directed by ST on either sp1 or sp2.
Set the spX_inboundcallroute to include ph ( example is {ph} and this should already be there)
Set the default outgoing service to the spx that you have ST gateway configured on. This can be done on the dashboard when you set it up.
DrewMan:
Thanks again. Sorry to be so dense. Here is my config:
SP1 GV - disabled
SP2 SimonTel - Registered with make outbound calls set on dashboard and x_InboundCallRoute having a value of {(x.1234567890):aa},{ph}.
Where 1234567890 is my GV number. Is this the correct setting?
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