Using Obi100 with SimonTel GVGW
jimates:
{(x.1234567890):aa} is sending every incoming call with your google voice caller id to the auto attendant.
At your google voice page, under the Calls settings. Check this setting
Caller ID (incoming)
- Display caller's number
- Display my Google Voice number
If it is selected to display your google voice number then you will never get the caller's id. make sure to select "Display Caller's Number"
Did you put your google voice number in your trusted callers list on the dashboard? When you do this Obitalk configures those numbers to go to the aa.
Remove the number as a trusted caller and the phone will then ring.
Your inbound call route needs to be {ph}, unless you do want to reach the AA.
DrewMan:
Thanks, jimates. I removed the trusted caller so that inboundcallroute reflected {ph}. Inbound calls just were not going through. Rebooted the device a few times with no change. I even tried deleting the SimonTel config and adding it again, with the idea that would force a new login (I know.. may not make sense). Now I get a "Retrying register" message... which is probably a Simon question.
GV was always set to display caller number for caller id. I was always receiving the inbound number but not name. Was hoping the SimonTel gateway would give me CNAM info.
At this point, I put the config back to SP1 with GV enabled. Inbound and outbound calls work fine as before. I have some phone calls I need to take today so will have to troubleshoot this later. I really appreciate your time and attention. If you do have some further ideas, feel free to post and I will try later.
- Drew
DrewMan:
RESOLVED.
I wanted to post how this was resolved in cased others tried this. The problem is not with the OBI box... it was that some GV chat clients were intercepting my calls before it hit the Bill Simon GW. Asking Bill to raise the priority solved this and it looks like calls are going through his GW with CNAM info coming to my handset. It usually comes through between the 1st and 2nd rings... sometimes 3rd.
Thanks again to those that helped me.
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