News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Update issue

Started by woodp, September 12, 2012, 02:29:57 PM

Previous topic - Next topic

woodp

Was wanting to make Line 1 on a OBI202 to ring to sprint cell number.  This is the what the obi tech state for me to do.
1. Go to www.obitalk.com -> click your OBi device -> Enter: OBi Expert
Configuration
2. Go to -> Voice Services -> SP1 Service
3. Set X_InboundCallRoute to:
{ph, sp1(Sprint number)}

This is what I need hit save and now it is not showing to be online.

But from the local pc I can ping the ip address.  Is there a way to remote reboot the unit?  I am 40 miles away and do not have anyone close by to reset it. 
When I ping it is comes up with 0 loss on the ip.

QBZappy

woodp,

By submitting your config, it should have rebooted the OBi unit. The portal frequently shows offline. It may not be anything to worry about. Test it by making a call. See if it rings your Sprint phone as per your new config. I noticed that you need to give the OBi a lot of time to settle.

If the unit is offline you will be informed of this when you try to view details of the OBi unit from the OBi Expert Configuration.
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

woodp

yep it shows offline in expert,