Phone doesn't ring; I can make calls and receive calls
Denian:
The phone doesn't ring at all. I can make calls and receive calls but when receiving calls, it doesn't ring. I can see my phone light up when it does get a call. I tried this with 3 different phones and they all do not ring.
Here are my settings:
Phones:
http://i.imgur.com/ISnDP.png
Turned off Mobile so that only my home phone gets calls.
Mobile advanced settings:
http://i.imgur.com/DHcfF.png
Mobile call settings:
http://i.imgur.com/WqLHW.png
Google chat advanced settings:
http://i.imgur.com/yBcv3.png
Google chat call settings:
http://i.imgur.com/FI3TC.png
I'm not sure what's going on... Tried 3 different phones and it won't on either one of them. I thought it was the phones that were the problem but I just bought the VTECH DECT 6.0 phones 2 weeks ago. Tried the older phones and they do not work either.
[EDIT]
Removed image tags from previous images to scroll down page faster
SP1 Services configuration
GregoryZ:
Hello Denian. Welcome to the Fourm.
You have provided all kinds of information, but it's all about your Google Voice Settings.
In hopes of getting assisance, we need to know more about your OBi.
What OBi Device are you using?
Did you set it up using the OBiTALK Portal?
One of the First things I would want to see, is what your x_inboundcallroute is.
You can find it by going to the OBiTALK Portal, and selecting your device.
Go to: Expert Config. > Voice Services > SP1 Service > x_InboundCallRoute.
There, you should have {ph}. (or {ph1} for OBi202)
Let us know, and we can assist you further.
-G
Denian:
Ah, sorry. The only thing I was messing with were those settings and was wondering if I messed those up. I'm pretty sure I didn't but I wanted to make sure.
I'm using the OBi100 and I used the tutorial from OBiTalk.
Here's the whole SP1 settings:
It's {ph} if you cannot see the image for any reason.
GregoryZ:
Hmmm. Everything looks good, from what I can see.
The: ph in the x_inboundcallroute is telling the OBi to ring the Phone Port. So, that is what you want.
So, you said that you can make calls, and receive calls. Quote from: Denian on September 14, 2012, 06:15:14 pm
I can make calls and receive calls but when receiving calls, it doesn't ring. I can see my phone light up when it does get a call.
What kind of phone are you using that Lights Up? Seems that the physical phone is getting a signal from the OBi, or it would't light up.
I don't suppose you have an "OLD" phone to test with. I've used an Ol' School Desk Phone, and am currently using a Cordless. I don't have any issues with them.
You also stated that you tried other phones. By chance, have you always been using the same cord to connect those phones to the OBi?
I'm not sure what else it could be.
-G
Denian:
This is the phone I bought 2 weeks ago.
http://www.amazon.com/Expandable-2-Handset-Cordless-Answering-CS6229-2/dp/B001S2PKGI/ref=sr_1_2?ie=UTF8&qid=1347680707&sr=8-2&keywords=vtech+dect+6.0
We had 2 older phones which I both tried using the phone line provided from the OBi box to connect to the OBi. They both receive calls but they do not ring either! This is really weird because I checked the ringer volumes and they're really loud when configuring them but they just won't ring when I call the phones.
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