Phone doesn't ring; I can make calls and receive calls
GregoryZ:
Ok. So when your phone Lights Up, does it show the phone number on the display?
Here is another idea. A real stab in the dark, but how about trying a different tone. Either on the phone itself, or adjust the OBi settings.
The setting for the Ring Tone on the OBi is just above the x_InboundCallRoute. Try setting it to B.
Again, if your phone is lighting up, and if you're getting a number on the display, I'm doubting that it is a problem with the OBi.
Let us know what you do, and hopefully someone else will jump in with an idea.
-G
QBZappy:
Denian,
Have you changed any of these settings?
Physical Interfaces->PHONE Port->Ringer->
RingFrequency
RingVoltage
RingWaveform
Denian:
Yes, it lights up and my phone number is displayed. This happens with the other phone that has a display as well. At first, I thought it was the phones too. I was going to pack them up and ship them back until we tried one of the older phones with the display and see if it produced the same effect. It actually did and I tried a factory reset and used the tutorial again hopefully working the second time but no ring still. Let me try changing the ringtone really quick.
No, I have not changed any of those settings.
Here are what the settings look like:
Also, I tried all the silly things from googling the problem like deleting google chat and readding it so it appears on the bottom... the **0, press 3, 0#, hang up, unplugging the phone base and removing the battery from the phone for 30-45 seconds, etc.
GregoryZ:
I'm afraid that I'm stumped.
Sounds like you're doing your homework though. :)
Hang tight, there may be a couple of other ideas coming your way from others.
Best Regards,
-G
JoeSchmoe007:
1) Make sure that your device has latest firmware.
2) I don't think you answered whether you programmed your device via portal. If you didn't - reset to factory settings and try programming via OBi website portal.
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