E911 and Anveo?
jimates:
Quote from: JoeSchmoe007 on September 20, 2012, 06:34:56 pm
Quote from: jimates on September 16, 2012, 03:38:26 am
Yes, set it up on SP3 or SP4.
when you set it up on your dashboard, select the option to "use this service for 911 calls" and Obitalk will automatically configure your call route for you so that 911 calls go out using the correct service provider.
If you haven't already set up an Anveo account I have an account I would like to sell. It has $10 balance. The street address could not be verified for 911 so the account is sitting inactive for about 3 months. You can just change everything.
You can contact Anveo support to close your account and receive a refund (it may be partial, it is described in details in their TOS). I did.
Thanks. I went to Anveo and submitted a ticket. They canceled the account and refunded the money.
jimates:
Quote from: rsriram22 on September 21, 2012, 06:15:41 am
E911 configuration will not work if the PHONE port's OutBoundCall Route is already customized. ie., I cleared both of the checkboxes next to this option and changed the call route and afterwards I fiddled around a bit with making SP1 the default E911 and then SP2 as default E911, the outboundcallroute for phone port did not change.
wish the obitalk portal checked it for me while making these changes and gave me a warning dialog saying that the change cannot be made as the callroute rules are now customized/changed.
Quote from: jimates on September 16, 2012, 03:38:26 am
....
when you set it up on your dashboard, select the option to "use this service for 911 calls" and Obitalk will automatically configure your call route for you so that 911 calls go out using the correct service provider.
...
Obitalk will only make changes if the Obitalk Settings box is checked next to the field.
When you uncheck the boxes and make changes to the field you see a red Texclamation mark next to the field. his means you are now managing the setting manually and nothing will ever change the field, except you.
Without the Obitalk Settings box checked, any changes made that relate to that field from your dashboard will not be changed.
Navigation
[0] Message Index
[*] Previous page