Hello,
Long post alert, but sure hope someone here can help!
I don't believe I am doing anything complicated here and I promise, one of these days I will devote some time to learning the dial plan/digit maps syntax, if that is what is required to answer these kind of questions in the future. For now, I have used Obitalk portal to setup my newly acquired Obi202.
SP1 is setup with CallCentric and SP2 is setup with GV. Phone 1 port is plugged into dedicated CC cordless phone baseunit and Phone 2 is similarly connected to dedicated GV phone baseunit. Per what is pasted here directly out of Obitalk portal settings:
Phone 1 Phone 2
Primary Line for Outgoing Calls Route to: SP1 SP2
Phone Rings on Incoming Calls from: SP1 SP2
Voicemail Notification Alert from: SP2
Emergency Service Call Routes to: SP1 SP1
Very straightforward which is what I was doing previously with 2 Obi110s. I need to use 2 incoming/outgoing lines at the same time and hence the above config. I need to keep the 2 phone baseunits functioning independent of each other except for when I need to dial 911 from GV base unit, in which case need to have the call routed through CC. So, obviously, I need to be able to call my GV # from CC and have the GV phone ring and vice versa for calling my CC # from GV and have the CC phone ring. I thought that is how the above is supposed to work.
Well, it is not! The actual behavior is, when I dial my GV # from CC number, I reach my own GV voice mailbox instead of having the GV connected phone ring. When I dial my CC # from GV #, I reach my own CC voice mailbox instead of CC connected phone ring. How do I achieve what I originally intended to by replacing 2 Obi110s with 1 Obi202?
Thanks,
Hiranmoy