Obi202 box less than 1 week old now Solid Red Light

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JoJoDaClown:
I got the box set up fine and was making and receiving calls. After about 4 days, the box stopped working and it's just displaying a solid red light for the power. I've tried power cycling and depressing the reset button, neither affect the solid red light.
Is there something I can do, or is this junk and need to exchange for a new one?

Also, Obihai support tool is broke for submitting web tickets. It times out.

jjtricket:
If available, try another similar type power supply.

Give it a shot and let us know.

JoJoDaClown:
I tried 3 separate supplies, no change. I tried the Obi supply on my router, and it powers up the router.
It's not the power supply.

jjtricket:
try search: power light red

Many threads on this subject

OBiSupport:
Please contact Obihai support to resolve the issue you are experiencing.

support@obihai.com

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